Human Resources Officer

Job Posting Organization:
The United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA) was established by the United Nations General Assembly in 194

• Its primary mission is to provide assistance and protection to approximately 5.8 million registered Palestine refugees. UNRWA operates in five areas: Jordan, Lebanon, Syria, the West Bank, and the Gaza Strip, focusing on helping these refugees achieve their full potential in human development while awaiting a just resolution to their plight. The agency is the largest UN operation in the Middle East, employing over 30,000 staff members and is funded almost entirely through voluntary contributions from UN member states, regional bodies, business foundations, and individual donations. UNRWA is dedicated to making a tangible difference in the lives of one of the most vulnerable communities in the world, and it encourages individuals who are passionate about humanitarian work to apply for positions within the organization.

Job Overview:
The Human Resources Officer position at UNRWA involves supporting the delivery and implementation of human resources services and functions in accordance with established Agency policies and procedures. The incumbent will be responsible for preparing, reviewing, and ensuring the accuracy and completeness of various HR-related documents and submissions. This role requires providing advice and support to both staff and management on HR matters, ensuring consistent interpretation and application of Staff Rules and Regulations. The officer will coordinate, process, and monitor HR transactions in the Human Resources Management system, ensuring accurate record-keeping and data entry. Additionally, the role involves contributing to the development and implementation of HR procedures and guidelines, analyzing HR data for evidence-based planning, and liaising with internal and external stakeholders on HR-related queries. The position also emphasizes diversity and inclusion, requiring the officer to contribute to initiatives that promote fairness and respect in the workplace. The incumbent may be required to travel within the Agency’s operational areas in the Middle East, making this a dynamic and impactful role within UNRWA.

Duties and Responsibilities:
The duties and responsibilities of the Human Resources Officer include:

• Supporting the delivery and implementation of human resources services and functions in alignment with Agency policies.
• Preparing, reviewing, and ensuring the accuracy of HR forms, documents, and correspondences.
• Advising staff and management on HR-related matters, ensuring consistent application of Staff Rules and Regulations.
• Coordinating and processing HR transactions in the Human Resources Management system, ensuring accurate record-keeping and data entry.
• Contributing to the development and implementation of HR procedures and guidelines, identifying opportunities for process improvement.
• Compiling, analyzing, and presenting HR data and statistics to support planning and decision-making.
• Liaising with stakeholders on HR queries, ensuring effective communication and service continuity.
• Acting as a focal point for diversity and inclusion issues, contributing to initiatives that foster equity and respect in the workplace.
• Performing other duties as assigned by the supervisor. 1
• Potential travel within the Agency’s operational areas in the Middle East may be required.

Required Qualifications:
The position requires a university degree from an accredited institution in human resources management, public or business administration, or a related field. Candidates should possess at least three years of progressively responsible experience in human resources or administration, preferably within an international, governmental, or commercial organization. The role demands strong analytical skills, attention to detail, and the ability to work collaboratively with diverse teams. Additionally, candidates should demonstrate a commitment to the values of integrity, professionalism, and respect for diversity, which are core to UNRWA's mission.

Educational Background:
Candidates must hold a university degree from an accredited educational institution in human resources management, public or business administration, or another related field. This educational background is essential for understanding the complexities of human resources functions and the regulatory framework within which UNRWA operates.

Experience:
The position requires a minimum of three years of progressively responsible experience in human resources or administration. This experience should ideally be gained in an international, governmental, or commercial organization, providing the candidate with a solid foundation in HR practices and policies. The role demands a proactive approach to problem-solving and the ability to manage multiple tasks effectively in a fast-paced environment.

Languages:
For this position, proficiency in English and Arabic is required. English and French are the working languages of the United Nations Secretariat, but for this specific job opening, candidates must demonstrate a strong command of both English and Arabic. The required language proficiency levels are outlined according to the UN Language Framework, with specific expectations for reading, writing, listening, and speaking skills in both languages.

Additional Notes:
This position is a Fixed Term Appointment for three years, including a one-year probation period, with the possibility of extension based on satisfactory performance and the availability of funds. The grade for this position is Grade 13, with a monthly basic salary of JD 843.5

• Additional benefits include a monthly Provident Fund contribution of 15.4% of the basic salary paid by the Agency, compulsory medical insurance, 30 days of annual leave, and a dependency allowance if applicable. This vacancy is open to internal candidates only, and only those residing in Jordan and authorized to work in the duty station at the time of application are eligible to apply. UNRWA will not facilitate work permits, and candidates must have valid work authorization. Preference will be given to registered Palestine refugees and candidates who assist the Agency in achieving gender parity. UNRWA encourages applications from qualified candidates with disabilities. A roster may be created from this selection exercise, and successful candidates may be eligible for appointment to similar posts. All applications must be submitted through UNRWA's online e-recruitment system, and late applications will not be accepted. Candidates must provide complete and accurate information in their applications, as any misleading information may result in disqualification.