Education Officer Level 2 NOB
United Nations Children's Fund (UNICEF)
Bujumbura
Burundi
November 18, 2025
Full-timeNovember 18, 2025
World Food Programme (WFP) About
Founded in 1961 and assisting 80 million people in around 80 countries each year, the World Food Programme (WFP) is the leading humanitarian organization fighting hunger worldwide, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience.
WFP’s efforts focus on emergency assistance, relief and rehabilitation, development aid and special operations. Two-thirds of its work is in conflict-affected countries where people are three times more likely to be undernourished than those living in countries without conflict.
In emergencies, WFP is often first on the scene, providing food assistance to the victims of war, civil conflict, drought, floods, earthquakes, hurricanes, crop failures and natural disasters. When the emergency subsides, WFP helps communities rebuild shattered lives and livelihoods. WFP also works to strengthen the resilience of people and communities affected by protracted crises by applying a development lens in its humanitarian response.
WFP is the largest humanitarian organisation implementing school feeding programmes worldwide and has been doing so for over 50 years. Each year, WFP provides school meals to between 20 and 25 million children across 63 countries, often in the hardest-to-reach areas.
Job Description
Job Posting Organization:
The World Food Programme (WFP) is the world’s largest humanitarian organization, established to save lives in emergencies and to use food assistance as a means to build pathways to peace, stability, and prosperity for individuals recovering from conflict, disasters, and the impacts of climate change. WFP operates in numerous countries around the globe, employing thousands of individuals who are dedicated to humanitarian efforts. The organization is committed to diversity and equal employment opportunities, encouraging qualified candidates from all backgrounds to apply. WFP has received the Nobel Peace Prize in 2020, highlighting its significant contributions to global peace and humanitarian efforts. The organization fosters a diverse and inclusive work environment, investing in the personal and professional development of its employees through various training and mentorship programs. WFP's mission is centered around the values of Integrity, Collaboration, Commitment, Humanity, and Inclusion, ensuring that its workforce is skilled, committed, and high-performing, working together to save and change lives.
Job Overview:
The IT Solutions Officer position at WFP is crucial for the development of efficient and effective IT solutions that support the delivery of food assistance to beneficiaries. This role involves collaborating with various stakeholders to capture and analyze business requirements, ensuring that IT solutions align with WFP's policies and strategies. The officer will work closely with project managers to manage project estimates, business cases, and risk identification, contributing to the successful implementation of IT solutions. The position requires a proactive approach to planning and coordinating the rollout of digital solutions, ensuring compliance with corporate standards and operational priorities. The IT Solutions Officer will also maintain and optimize IT and telecom services, ensuring that users can maximize the value from corporate tools. This role is integral to enhancing WFP's operational capabilities and ensuring that the organization can respond effectively to humanitarian needs.
Duties and Responsibilities:
The duties and responsibilities of the IT Solutions Officer include: capturing, analyzing, and documenting business requirements for IT solutions; communicating these requirements to business counterparts; supporting project managers in managing project estimates and planning; coordinating budgeting and rollout of digital solutions; adhering to processes for Business Relationship Management and IT Project Management; maintaining and optimizing IT/Telecom services; installing and configuring digital/IT components; preparing technical documentation for procurement; compiling and analyzing data on IT investments; providing user support and guidance; mentoring junior staff; designing and delivering capacity-building activities; coordinating with UN agencies and partners; engaging with internal stakeholders to capture needs; supporting emergency preparedness; and executing emergency operational plans. This comprehensive set of responsibilities ensures that the IT Solutions Officer plays a vital role in enhancing WFP's technological capabilities and operational effectiveness.
Required Qualifications:
The required qualifications for the IT Solutions Officer position include an advanced university degree in Computer Science, engineering, or a related field. Alternatively, a first university degree with additional years of relevant work experience or training may be acceptable. Candidates should possess specialized knowledge in IT systems and applications, with a proven ability to resolve issues that arise during IT support. Experience in contributing to IT projects and providing analysis of business requirements is also essential. The role demands strong analytical skills, attention to detail, and the ability to work collaboratively with diverse teams.
Educational Background:
Candidates for the IT Solutions Officer position should have an advanced university degree in Computer Science, engineering, or a related field. A first university degree combined with additional years of relevant work experience or specialized training may also be considered acceptable. This educational background is critical for understanding the complexities of IT solutions and their application in humanitarian contexts.
Experience:
The position requires candidates to have experience in assisting with the design and development of IT systems and applications that meet business requirements. Candidates should have utilized specialized knowledge to resolve IT support issues and contributed to IT projects by analyzing business requirements. This experience is vital for ensuring that the IT Solutions Officer can effectively support WFP's mission and operational needs.
Languages:
Fluency in both English and French is mandatory for this position, with a proficiency level of at least B. This bilingual requirement is essential for effective communication within the diverse and multicultural environment of WFP, as well as for collaboration with various stakeholders and partners.
Additional Notes:
The IT Solutions Officer position is based in Bujumbura, Burundi, and reports to the Head of Technology and Communications (TEC). The role is full-time and involves working in a dynamic environment that requires adaptability and responsiveness to changing operational needs. WFP is committed to providing reasonable accommodations for individuals with disabilities throughout the recruitment process. The organization does not charge any fees in connection with the application or recruitment process, ensuring that all candidates can apply without financial barriers. Selected candidates will undergo rigorous reference and background checks to ensure compliance with WFP's standards and values.
The World Food Programme (WFP) is the world’s largest humanitarian organization, established to save lives in emergencies and to use food assistance as a means to build pathways to peace, stability, and prosperity for individuals recovering from conflict, disasters, and the impacts of climate change. WFP operates in numerous countries around the globe, employing thousands of individuals who are dedicated to humanitarian efforts. The organization is committed to diversity and equal employment opportunities, encouraging qualified candidates from all backgrounds to apply. WFP has received the Nobel Peace Prize in 2020, highlighting its significant contributions to global peace and humanitarian efforts. The organization fosters a diverse and inclusive work environment, investing in the personal and professional development of its employees through various training and mentorship programs. WFP's mission is centered around the values of Integrity, Collaboration, Commitment, Humanity, and Inclusion, ensuring that its workforce is skilled, committed, and high-performing, working together to save and change lives.
Job Overview:
The IT Solutions Officer position at WFP is crucial for the development of efficient and effective IT solutions that support the delivery of food assistance to beneficiaries. This role involves collaborating with various stakeholders to capture and analyze business requirements, ensuring that IT solutions align with WFP's policies and strategies. The officer will work closely with project managers to manage project estimates, business cases, and risk identification, contributing to the successful implementation of IT solutions. The position requires a proactive approach to planning and coordinating the rollout of digital solutions, ensuring compliance with corporate standards and operational priorities. The IT Solutions Officer will also maintain and optimize IT and telecom services, ensuring that users can maximize the value from corporate tools. This role is integral to enhancing WFP's operational capabilities and ensuring that the organization can respond effectively to humanitarian needs.
Duties and Responsibilities:
The duties and responsibilities of the IT Solutions Officer include: capturing, analyzing, and documenting business requirements for IT solutions; communicating these requirements to business counterparts; supporting project managers in managing project estimates and planning; coordinating budgeting and rollout of digital solutions; adhering to processes for Business Relationship Management and IT Project Management; maintaining and optimizing IT/Telecom services; installing and configuring digital/IT components; preparing technical documentation for procurement; compiling and analyzing data on IT investments; providing user support and guidance; mentoring junior staff; designing and delivering capacity-building activities; coordinating with UN agencies and partners; engaging with internal stakeholders to capture needs; supporting emergency preparedness; and executing emergency operational plans. This comprehensive set of responsibilities ensures that the IT Solutions Officer plays a vital role in enhancing WFP's technological capabilities and operational effectiveness.
Required Qualifications:
The required qualifications for the IT Solutions Officer position include an advanced university degree in Computer Science, engineering, or a related field. Alternatively, a first university degree with additional years of relevant work experience or training may be acceptable. Candidates should possess specialized knowledge in IT systems and applications, with a proven ability to resolve issues that arise during IT support. Experience in contributing to IT projects and providing analysis of business requirements is also essential. The role demands strong analytical skills, attention to detail, and the ability to work collaboratively with diverse teams.
Educational Background:
Candidates for the IT Solutions Officer position should have an advanced university degree in Computer Science, engineering, or a related field. A first university degree combined with additional years of relevant work experience or specialized training may also be considered acceptable. This educational background is critical for understanding the complexities of IT solutions and their application in humanitarian contexts.
Experience:
The position requires candidates to have experience in assisting with the design and development of IT systems and applications that meet business requirements. Candidates should have utilized specialized knowledge to resolve IT support issues and contributed to IT projects by analyzing business requirements. This experience is vital for ensuring that the IT Solutions Officer can effectively support WFP's mission and operational needs.
Languages:
Fluency in both English and French is mandatory for this position, with a proficiency level of at least B. This bilingual requirement is essential for effective communication within the diverse and multicultural environment of WFP, as well as for collaboration with various stakeholders and partners.
Additional Notes:
The IT Solutions Officer position is based in Bujumbura, Burundi, and reports to the Head of Technology and Communications (TEC). The role is full-time and involves working in a dynamic environment that requires adaptability and responsiveness to changing operational needs. WFP is committed to providing reasonable accommodations for individuals with disabilities throughout the recruitment process. The organization does not charge any fees in connection with the application or recruitment process, ensuring that all candidates can apply without financial barriers. Selected candidates will undergo rigorous reference and background checks to ensure compliance with WFP's standards and values.
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We are not liable for any decisions or actions taken by applicants in response to this job listing. By applying, you agree that all application processes, interviews, and potential job offers are managed exclusively by the listed employer or organization.
Beware of fraudulent job offers. Do not provide sensitive personal information or make any payments to secure a job.
