Management Service Officer

Job Posting Organization:
The World Food Programme (WFP) is the world’s largest humanitarian organization dedicated to saving lives in emergencies and using food assistance to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and the impacts of climate change. Established in 1961, WFP operates in over 80 countries, employing thousands of staff members who are committed to the mission of eradicating hunger and improving nutrition. WFP's vision is to create a future workforce that is diverse, skilled, and high-performing, operating in an inclusive environment that reflects its core values of Integrity, Collaboration, Commitment, Humanity, and Inclusion. WFP has been recognized globally for its efforts, including being awarded the Nobel Peace Prize in 202

• The organization emphasizes the importance of personal and professional development for its employees, offering various training and mobility opportunities across its global offices.

Job Overview:
The Management Service Officer position at WFP is designed to provide essential support in delivering high-quality, client-focused services within the Management Services portfolio. This role is crucial for enabling WFP to effectively deliver food assistance to beneficiaries in alignment with the organization's strategic objectives. The officer will be involved in the preparation of Management Services components of WFP’s Country Strategic Planning (CSP) and Resource Planning, ensuring that all services are efficient and effective. The position requires collaboration with various stakeholders, including internal teams and external partners, to enhance service delivery and operational efficiency. The officer will also play a key role in promoting environmental sustainability and implementing innovative technologies to improve workflows and customer service. This role is integral to WFP's mission of providing humanitarian assistance and requires a proactive approach to problem-solving and capacity building within the organization.

Duties and Responsibilities:
The duties and responsibilities of the Management Service Officer include:

• Assisting in the preparation of Management Services components of WFP’s Country Strategic Planning (CSP) and Resource Planning to ensure alignment with organizational strategies.
• Supporting the development of functional annual plans and the implementation of policies, procedures, and standards to meet WFP’s strategic objectives.
• Collating data and conducting basic analyses to facilitate efficient planning and decision-making processes.
• Identifying resource requirements to enhance operational efficiency and cost-effectiveness.
• Maintaining effective working relationships with WFP’s internal and external stakeholders, including other UN agencies and government entities, to foster collaboration and data exchange.
• Providing recommendations for improvements in services related to Occupational Safety and Health (OSH).
• Promoting a culture of environmental sustainability through role modeling and action.
• Utilizing digital tools and applications to enhance operational workflows and customer service.
• Assisting in the implementation of UN Reform initiatives aimed at achieving cost savings and improving service quality. 1
• Supporting field missions by documenting issues and proposing solutions related to services or products. 1
• Organizing learning initiatives to build the capacity of WFP staff and partners in understanding Management Services regulations and procedures. 1
• Following emergency preparedness practices to ensure rapid deployment of resources to affected areas.

Required Qualifications:
The ideal candidate for the Management Service Officer position should possess an advanced university degree in Business/Public Administration, Engineering, or a related field relevant to office management and administration. Alternatively, a first university degree combined with additional years of relevant work experience and/or training may be acceptable. Candidates should have some experience and/or training in at least one Management Services line of business, such as asset management, facilities, fleet, or travel. Experience in analyzing data and deriving insights from trends and performance metrics is also desirable.

Educational Background:
Candidates must have an advanced university degree in a relevant field such as Business/Public Administration or Engineering. A first university degree with additional relevant work experience and training may also be considered. This educational background is essential for understanding the complexities of management services and office administration within the context of WFP's operations.

Experience:
The position requires candidates to have some level of experience in Management Services, particularly in areas such as asset management, facilities management, fleet operations, or travel services. This experience should ideally include training that equips the candidate with the necessary skills to analyze data and derive actionable insights, which are critical for effective decision-making and operational efficiency.

Languages:
Fluency in English (level C) is mandatory for this position. This proficiency is essential for effective communication within the organization and with external stakeholders. While English is the primary language required, knowledge of additional languages may be considered an asset, enhancing the candidate's ability to engage with diverse populations and stakeholders.

Additional Notes:
The Management Service Officer position is classified at the NOA grade level and is based in Monrovia, Liberia. The application deadline is set for 28 September 2025, at 23:59 GMT. WFP is committed to diversity and encourages applications from qualified candidates regardless of race, gender, or background. The organization offers a competitive compensation package and emphasizes the importance of an inclusive work environment. Candidates are advised to ensure their application profiles are complete and accurate, including employment records and academic qualifications. Only shortlisted candidates will be notified, and all employment decisions are made based on merit and organizational needs.