Administrative Support Positions (Travel & Asset Management / Protocol & Fleet Management)

Job Posting Organization:
The World Food Programme (WFP) is the world’s largest humanitarian organization, dedicated to saving lives in emergencies and using food assistance to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and the impacts of climate change. Established in 1961, WFP operates in over 80 countries, employing thousands of staff members who are committed to the mission of alleviating hunger and improving security" style="border-bottom: 1px dotted #007bff !important;">security" style="border-bottom: 1px dotted #007bff !important;">food security. WFP's core values include Integrity, Collaboration, Commitment, Humanity, and Inclusion, which guide its operations and interactions with partners and beneficiaries. The organization has been recognized for its efforts, notably receiving the Nobel Peace Prize in 2020 for its work in combating hunger and promoting peace. WFP is committed to diversity and equal employment opportunities, encouraging candidates from all backgrounds to apply.

Job Overview:
The positions available at WFP in Côte d'Ivoire are crucial for ensuring the effective delivery of administrative services within the organization. The roles focus on supporting the daily operations of general administration and specialized services, adhering to quality standards and cost-effectiveness. The successful candidates will report to the Head of Finance and Management Services and will be responsible for implementing various procedures and activities that require interpretation of standard guidelines. The positions involve a collaborative approach, where incumbents may need to recommend actions to colleagues at different levels and assign tasks to support staff. The roles are designed to enhance the efficiency of service delivery, ensuring that WFP can continue to provide vital assistance to those in need.

Duties and Responsibilities:
The duties and responsibilities for these positions include, but are not limited to: performing tasks within the management services portfolio to support effective service delivery; gathering data and preparing basic analyses to contribute to effective resource management; processing routine actions related to procurement, finance, human resources, and other relevant areas; managing and maintaining physical and digital records in accordance with established procedures; serving as the first point of contact for internal inquiries, providing prompt and accurate responses to facilitate problem resolution; participating in and suggesting improvements to procedures and practices to support continuous service enhancement; utilizing digital tools and technology applications to improve work practices and service delivery; providing administrative support for inter-agency initiatives aimed at achieving cost savings and improving service quality; liaising with other functions and third-party contractors to ensure effective service delivery; advising and guiding subordinate staff in their duties; and preparing for and responding to emergencies as directed by the supervisor. Additionally, specific responsibilities for each position include asset management, facility coordination, travel organization, protocol facilitation, and fleet management, ensuring compliance with internal procedures and safety standards.

Required Qualifications:
Candidates must possess a minimum of five years of relevant experience in administration or service management, particularly in asset management, facilities, fleet, travel, or protocol within a comparable organization. Experience in a UN environment is preferred. Candidates should have a solid understanding of data collection, reporting, and basic operational analysis, including inventory management, fleet indicators, and travel costs. They should also demonstrate experience in providing user support and coordinating with multidisciplinary teams. A strong understanding of WFP's management services rules, policies, procedures, and systems is essential, along with a willingness to learn and adapt. For specific roles, experience in travel processes and asset management or protocol and liaison with authorities is required.

Educational Background:
The minimum educational requirement for these positions is a secondary school diploma (Baccalauréat) along with a post-secondary certificate in administration, management, or finance. This educational background is essential to ensure that candidates have the foundational knowledge necessary to perform the administrative functions required by WFP.

Experience:
Candidates are expected to have at least five years of relevant experience in administrative roles, particularly in service management areas such as asset management, facilities, fleet, travel, or protocol. Experience in a UN context is highly desirable, as it provides familiarity with the unique operational environment of international organizations. Candidates should also have experience in data collection, reporting, and operational analysis, which are critical for effective resource management and decision-making.

Languages:
Fluency in French is mandatory, and a working knowledge of English at an intermediate level is also required for these positions. Proficiency in additional languages may be considered an asset, enhancing communication within the diverse WFP workforce and with external partners.

Additional Notes:
These positions are full-time roles based in the WFP country office in Côte d'Ivoire. The successful candidates will be expected to work collaboratively within a multicultural team environment. The roles may involve occasional travel within the country or region as required by operational needs. WFP offers a competitive compensation package, which includes various benefits and opportunities for professional development. The organization is committed to providing reasonable accommodations for individuals with disabilities throughout the recruitment process.