Online Volunteer for Technical Testing of Courses

Job Posting Organization:
The International Organization for Migration (IOM) was established in 1951 and is a Related Organization of the United Nations. It is the leading UN agency in the field of migration, working closely with governmental, intergovernmental, and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all, providing services and advice to governments and migrants. The organization operates globally, with a mission to ensure that migration is safe, orderly, and dignified for all individuals involved.

Job Overview:
The position of Online Volunteer for Technical Testing of Courses is crucial for the Staff Development & Learning (SDL) team at IOM. This role involves conducting quality screening and technical testing of online courses that are to be published in IOM’s Learning Management System (LMS). The SDL team has seen a significant increase in requests for course publishing, necessitating the need for dedicated support to manage the workload effectively. The Online Volunteer will focus on testing the technical aspects of the courses, ensuring that all functionalities such as hyperlinks, buttons, course progress status, and multimedia elements are operational before the courses go live. This role is essential in maintaining the quality and compliance of the courses with SDL’s technical guidelines and quality assurance checklist.

Duties and Responsibilities:
The Online Volunteer will be responsible for testing approximately 20 course modules per month. This includes conducting thorough quality screenings and technical tests to ensure that all aspects of the courses function correctly within the LMS. The volunteer will need to deliver detailed reports after each round of testing, highlighting any issues or areas for improvement. Communication with the SDL focal point will be conducted through email, chat, and video calls, with regular meetings scheduled every Friday to discuss updates and challenges. Additionally, the volunteer may be required to participate in bi-weekly unit or division-wide meetings to provide broader updates on the testing process and outcomes.

Required Qualifications:
Candidates for this position should possess strong attention to detail and a basic understanding of online learning platforms. Familiarity with Learning Management Systems (LMS) is advantageous, as is experience in quality assurance or technical testing. The ability to communicate effectively and work collaboratively in a remote environment is essential. The role requires a proactive approach to problem-solving and the capacity to manage time effectively to meet testing deadlines.

Educational Background:
While specific educational qualifications are not explicitly stated, a background in education, instructional design, or a related field would be beneficial. Understanding the principles of online learning and course design can enhance the effectiveness of the testing process.

Experience:
The position is open to individuals with varying levels of experience, but prior experience in technical testing, quality assurance, or working with online educational content is preferred. Volunteers should be comfortable navigating digital platforms and have a basic understanding of technical functionalities related to online courses.

Languages:
Fluency in English is mandatory, as all communication and documentation will be conducted in this language. Additional language skills may be beneficial but are not required for this position.

Additional Notes:
This is a volunteer position, and while it does not specify a contract duration, it is likely to be ongoing based on the needs of the SDL team. The role is remote, allowing volunteers to work from anywhere, which provides flexibility in managing personal schedules. Volunteers will gain valuable experience in the field of online education and technical testing, contributing to the mission of IOM in enhancing the quality of learning resources.