Administrative Support

Job Posting Organization:
The International Labour Organization (ILO) is a specialized agency of the United Nations that aims to promote social justice and fair labor practices. Established in 1919, the ILO has a mission to ensure that labor standards are upheld globally, promoting rights at work, encouraging decent employment opportunities, enhancing social protection, and strengthening dialogue on work-related issues. The organization operates in over 180 countries and has a diverse workforce dedicated to improving labor conditions worldwide. The ILO values diversity and inclusivity, welcoming applications from all qualified candidates, including women and individuals with disabilities.

Job Overview:
The Administrative Support position is integral to the Decent Work Technical Support Team/Country Office (DWT/CO) Budapest, based in Pristina, Kosovo. This role is primarily focused on providing administrative, logistical, and financial support for a development cooperation project aimed at enhancing the employability of young people in the tourism sector. The project recognizes the potential of Kosovo's HoReCa (hotel, restaurant, catering) sector to drive employment growth and local economic development, particularly for marginalized groups such as women, minorities, and persons with disabilities. The incumbent will be responsible for ensuring smooth project operations by managing correspondence, organizing meetings, and maintaining project documentation. The role requires a proactive approach to problem-solving and the ability to work collaboratively with various stakeholders, including project teams and external partners. The successful candidate will play a key role in facilitating communication and ensuring that project objectives are met efficiently and effectively.

Duties and Responsibilities:
The duties and responsibilities of the Administrative Support position include drafting standard correspondence and formatting various documents related to project activities, such as reports, technical documents, and presentations. The incumbent will manage general office tasks, provide administrative and logistical support for meetings and workshops, and maintain project files and databases. Responsibilities also include processing travel arrangements, compiling financial data, entering data into the organization's systems, and conducting market research for procurement needs. The role requires the ability to liaise with other work units and external collaborators to ensure the successful completion of tasks. Additionally, the incumbent will be expected to perform other work-related duties as assigned, demonstrating flexibility and adaptability in a dynamic work environment.

Required Qualifications:
Candidates must have completed secondary school education and possess at least three years of experience in general office management and clerical support work. Experience in assisting with procurement processes for public institutions is considered an asset. The role requires excellent organizational skills, the ability to prioritize tasks, and proficiency in basic computer software, including Microsoft Office applications. Strong communication skills, both oral and written, are essential, along with a customer service orientation to respond effectively to client inquiries. Knowledge of administrative document preparation and filing systems is also required, as well as the ability to work in a multicultural environment and demonstrate gender-sensitive behavior.

Educational Background:
The minimum educational requirement for this position is the completion of secondary school education. Candidates with further qualifications or certifications in office management or related fields may have an advantage in the selection process.

Experience:
The position requires a minimum of three years of relevant experience in general office management and clerical support. Candidates with experience in procurement processes, particularly in the context of public institutions, will be viewed favorably. The role demands a demonstrated ability to manage multiple tasks efficiently and to work under pressure while maintaining attention to detail.

Languages:
Excellent knowledge of English is mandatory, along with a good working knowledge of Albanian. Proficiency in additional languages may be considered an asset, enhancing communication with diverse stakeholders.

Additional Notes:
This is a fixed-term contract position with a duration of one year, subject to renewal based on the availability of funds and the continuing need for the role. The entry-level salary for this position is 18,093 Euro per year. The ILO encourages applications from diverse candidates and emphasizes the importance of non-discrimination and gender equality in its recruitment process. The recruitment process for external candidates will adhere to specific local eligibility criteria, and all candidates must complete an online application form through the ILO Jobs website.