Administrative Support Officer

Job Posting Organization:
The International Labour Organization (ILO) is a specialized agency of the United Nations that aims to promote social justice and fair labor practices. Established in 1919, the ILO has a mission to ensure that labor standards are upheld globally, fostering decent work opportunities for all. The organization operates in over 180 countries and employs thousands of staff members dedicated to improving labor conditions and promoting rights at work. The ILO values diversity and encourages applications from qualified individuals, including those with disabilities, to create a more inclusive workforce.

Job Overview:
The Administrative Support Officer will play a crucial role in providing high-level support to the Decent Work Team/ILO Country Office in Santiago, Chile. This position involves executing, completing, and controlling various operational and administrative support services efficiently and effectively. The officer will be responsible for managing office administration, human resources, finance, travel, and logistics, utilizing institutional resource planning systems. The role requires professional judgment to ensure transparency in the application and interpretation of established rules, regulations, policies, and procedures. The officer will also evaluate complex situations and propose solutions, contributing ideas to improve operational support services and processes. The position operates under minimal supervision, allowing for a high level of autonomy, particularly in operational tasks, while ensuring that agreed results are achieved in a coordinated manner with related services.

Duties and Responsibilities:
The Administrative Support Officer will be responsible for a range of tasks, including but not limited to: providing and coordinating office support services to ensure smooth office operations; maintaining the director's agenda and prioritizing appointments; preparing and finalizing various types of correspondence, including complex documents requiring research and understanding of administrative and operational issues; managing quality control of outgoing documents; analyzing and managing correspondence, including confidential materials; organizing and coordinating meetings, workshops, and events; overseeing travel arrangements and ensuring compliance with administrative procedures; and maintaining contact with various stakeholders, including government officials and international organizations. The officer will also be tasked with keeping up-to-date with administrative regulations and providing guidance and training to staff to enhance their knowledge.

Required Qualifications:
Candidates must possess a complete secondary education and training in a field related to general administration and office support. A minimum of six years of work experience in general administration and office support tasks is required, with a focus on providing high-level support services. Experience working with institutional resource planning systems is also essential. Candidates should demonstrate a strong understanding of operational areas and possess good knowledge of computer programs, particularly Microsoft Office applications. Additionally, candidates must exhibit competencies such as integrity, sensitivity to diversity, customer orientation, and the ability to adapt quickly to new programs and systems.

Educational Background:
The position requires candidates to have completed secondary education, with additional training in areas related to general administration and office support being highly desirable. This educational background is crucial for understanding the complexities of the administrative tasks involved in the role.

Experience:
Candidates should have a minimum of six years of relevant work experience in general administration and office support. This experience should include providing various high-level support services and familiarity with institutional resource planning systems. The role demands a solid understanding of operational processes and the ability to manage complex administrative tasks effectively.

Languages:
Fluency in Spanish is mandatory, along with practical knowledge of English. Proficiency in these languages is essential for effective communication within the organization and with external stakeholders.

Additional Notes:
This position is a fixed-term contract and is open to candidates with nationality or residency and work permits in Chile. The ILO encourages applications from qualified individuals, including those with disabilities. The recruitment process requires candidates to fill out an online application form, and only those who meet the minimum requirements will be considered. The selected candidate will need to provide documentation to support their CV, including educational qualifications and previous work experience. The ILO does not charge any fees during the recruitment process and does not require candidates to provide bank details.