Operations Officer – Surge Roster/Interim

Job Advertisement

Position Title: Operations Officer – Surge Roster/Interim
Location: Turkey
Country: Turkey
Deadline Date: Please apply immediately as we will be reviewing applicants on a rolling basis.

Job Details

Job Posting Organization:
Relief International (RI) is a prominent non-profit organization established to alleviate poverty, promote well-being, and uphold dignity across 16 countries worldwide. The organization specializes in fragile settings, responding to natural disasters, humanitarian crises, and chronic poverty. RI employs a dual approach that combines humanitarian aid with development strategies to deliver immediate services while laying the groundwork for long-term impact and resilience. The organization focuses on critical areas such as health and nutrition, education, economic opportunity, and water, sanitation, and hygiene (WASH) programming, while also integrating protection, environmental sustainability, and conflict mitigation in collaboration with the communities it serves. RI operates under a shared management structure that includes three corporate members: RI-US, RI-UK, and MRCA/RI-France. With a workforce of approximately 5,000 staff members, 97% of whom are local nationals, RI is committed to empowering communities to identify, design, and implement solutions that best meet their needs. In 2021, RI's program budget was around $125 million, funded by a diverse range of institutional donors, including the US, UK, Europe, and the UN, to deliver life-saving and resilience-building programs in partnership with local and international stakeholders.

Job Overview:
The Operations Officer position is integral to the management of logistics activities across various programs within Relief International. This role is designed to support the effective management of logistics, staff, vehicles, assets, and relief stock supply chains, as well as IT and distribution processes to beneficiaries. The Operations Officer will play a crucial role in establishing, maintaining, or scaling up logistics functions, working closely with the director" style="border-bottom: 1px dotted #007bff !important;">Country Director and senior management team to optimize the use of RI resources. Given the emergency nature of this role, candidates must already be based in Turkey and possess strong spoken and written Turkish skills. The position involves coordinating logistics in compliance with RI guidelines and policies, ensuring that all logistics procedures are understood and adhered to by relevant staff, and assisting program managers in developing logistics elements of project plans. The Operations Officer will also be responsible for ensuring compliance with procurement practices, managing transportation logistics, overseeing vehicle fleet management, maintaining warehouse systems, and ensuring effective communication systems are in place across all program locations.

Duties and Responsibilities:
The Operations Officer will be responsible for a comprehensive set of duties, including: coordinating program logistics in accordance with country procedures and RI guidelines; ensuring adherence to minimum standards of logistics procedures; assisting Operations & Program Managers in developing logistics components of project plans; collaborating with the Country Management Team to share information on assessments and logistics requirements; ensuring compliance with local, national, and international procurement practices; managing transportation logistics for timely delivery of supplies; overseeing vehicle fleet management and maintenance; maintaining warehouse systems and stock management; managing program communication systems; maintaining a centralized program asset register; conducting regular site visits to ensure operational systems are functioning; complying with RI policies regarding vulnerable populations; ensuring facilities and compound management meet health and safety standards; promoting safeguarding and protection policies; and undertaking additional tasks as required by the Country Director.

Required Qualifications:
Candidates must possess relevant experience in supply, logistics, operations, or administration, preferably within the NGO sector and with international exposure. Strong communication skills are essential, along with the ability to work effectively under challenging conditions and high-stress environments. A valid international driver's license is required, and candidates must be willing to travel to all areas of Turkey where programs are implemented. Fluency in spoken and written Turkish is mandatory, while proficiency in Arabic is considered a bonus.

Educational Background:
While the job description does not specify exact educational qualifications, candidates are generally expected to have a background in logistics, supply chain management, operations management, or a related field, which would support their ability to fulfill the responsibilities of the Operations Officer role effectively.

Experience:
The position requires candidates to have relevant experience in supply chain management, logistics, operations, or administration, ideally within the context of non-governmental organizations (NGOs). Experience in complex emergencies and crisis contexts is highly valued, as is the ability to work under pressure and adapt to rapidly changing situations. Candidates should demonstrate a history of working in challenging environments and possess the skills necessary to manage logistics effectively in such settings.

Languages:
Fluency in spoken and written Turkish is essential for this role, as it is critical for effective communication within the organization and with local stakeholders. Proficiency in Arabic is considered advantageous, as it may enhance communication with certain communities and partners in Turkey.

Additional Notes:
This position is classified as requiring standard pre-employment checks, including criminal records self-declaration and references. Due to the nature of the emergency role, only candidates currently residing in Turkey will be considered. The recruitment process will be conducted on a rolling basis, and the position may be withdrawn from the job board at any time. Candidates are encouraged to apply immediately by submitting a CV and a cover letter that outlines their interest in the position and relevant skills. Relief International maintains a zero-tolerance policy for unlawful harassment, sexual exploitation, and abuse, and is committed to safeguarding staff and the communities it serves.