Protection Assistant G3

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Position Title: Protection Assistant G3
Location: Tehran
Country: Iran
Deadline Date: Not specified

Job Details

Job Posting Organization:
The Norwegian Refugee Council (NRC) is a non-governmental humanitarian organization that has been operational for 75 years, dedicated to creating safer and more dignified lives for refugees and internally displaced people. NRC advocates for the rights of displaced populations and provides assistance across various sectors including shelter, education, security" style="border-bottom: 1px dotted #007bff !important;">security" style="border-bottom: 1px dotted #007bff !important;">food security, livelihoods, legal assistance, and water, sanitation, and hygiene. With approximately 6000 employees, NRC operates in multiple countries across four continents and manages the world's largest standby roster, NORCAP, which consists of 650 professionals ready for deployment within 72 hours in response to crises.

Job Overview:
The Protection Assistant G3 position is a temporary role for a duration of 9 months, specifically for NRC internal applicants. The role involves ensuring adherence to NRC policies and guidelines, assisting in the implementation of the protection portfolio, and maintaining confidentiality in handling sensitive information. The Protection Assistant will be responsible for data entry related to protection assessments, ensuring compliance with data protection protocols, and conducting assessments as delegated. This position requires a commitment to NRC's mission of safeguarding the rights of displaced individuals and contributing to the organization's humanitarian efforts in Iran.

Duties and Responsibilities:
The duties and responsibilities of the Protection Assistant include:

• Ensuring adherence to NRC policies, tools, handbooks, and guidelines.
• Assisting in the implementation of the protection portfolio according to the plan of action and international protection standards.
• Organizing and delivering tasks in line with established procedures and agreed priorities.
• Maintaining proper filing of documents and ensuring confidentiality of stored information.
• Recording and completing data entry for protection assessments in the database in a timely manner.
• Ensuring accurate data entry of all cases received and handling all data confidentially.
• Conducting CVAT and RNA assessments as delegated.
• Performing any other tasks relevant to the position as requested by the line manager.

Required Qualifications:
The required qualifications for the Protection Assistant position include:

• Knowledge of Psychological First Aid and/or Trauma Informed Interview Techniques.
• At least 1 year of work experience, preferably as a Caseworker in humanitarian or recovery settings in Iran or Afghanistan.
• Proficiency in computer skills, particularly in Word, PowerPoint, Excel, and Kobo.
• Excellent understanding of case management principles and processes.
• Knowledge of service mapping and referrals.
• Previous experience in protection-related activities is highly desirable.
• Ability to work in a multicultural organization with members from diverse backgrounds.

Educational Background:
While the specific educational background is not explicitly stated, it is implied that a relevant degree or training in social work, psychology, or a related field would be beneficial for this position, given the nature of the work involved in protection and humanitarian assistance.

Experience:
The position requires at least 1 year of relevant work experience, preferably in a humanitarian or recovery context, particularly in roles related to case management or protection services. Experience in working with displaced populations or in similar environments is highly valued.

Languages:
The job does not specify mandatory languages, but proficiency in Persian (Farsi) is likely essential given the location in Iran. Knowledge of English and possibly other languages relevant to the refugee population may be considered advantageous.

Additional Notes:
This position is temporary for a duration of 9 months, with a 3-month probation period and the possibility of extension. The salary will be based on NRC's grade structure, with this position classified as grade

• The duty station is Tehran, Iran, with flexibility based on the candidate's location and a requirement for field visits (10%) to provinces where NRC operates. NRC emphasizes a supportive culture, professional growth, and a commitment to diversity, equity, and inclusion. The organization has a zero-tolerance policy towards exploitation, abuse, and harassment.