Protection Officer

Protection Officer

Norwegian Refugee Council (NRC)

July 21, 2023September 4, 2023BorSouth Sudan
Norwegian Refugee Council (NRC) About
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. When NRC started relief efforts after World War Two, humanitarian needs were critical. NRC is still there, protecting people forced to flee and supporting them as they build a new future. Today, NRC works in both new and protracted crises across 30 countries, where they provide food assistance, clean water, shelter, legal aid, and education.
Job Description
 
 

Job Description

A job description is a written statement that describes the employee’s role and responsibilities. The role and responsibilities shall be executed within the NRC framework. The job description facilitates the recruitment process by stating the necessary competencies. It is mandatory for all positions.

Position:                            Protection Officer (Internal and External Candidates)

Reports to:                       Protection Coordinator 

Supervision of:                 N/A

Duty station:                    Bor South, Jongeli State 

Project number:              BHA SSFM2224

Duration and 

Type of contract:             5 months with possibility of renewal based on funding and performanc

All NRC employees are expected to work in accordance with the organization’s core values dedication, innovation, inclusivity, and accountability. These attitudes and believes shall guide our actions and relationships. 

Role and responsibilities

The purpose of the position is to support and assist in the day-to-day implementation of protection activities in designated areas. The Protection Officer will coordinate and work closely with the Protection Coordinator in leading the protection activities in Bor South County. Under the direct supervision of the Protection Coordinator, the Protection officer will ensure that activities are implemented in non-discriminatory ways that promote access to services for all; the safety and dignity of the people accessing protection services in strict adherence to protection principles and minimum standards on inclusion of age, gender and diversity. Furthermore, the Protection Officer will contribute to the systematic integration of the needs of women, men, girls, boys, people with disabilities, elderly persons, and other persons with specific needs throughout the project cycle.

Generic responsibilities

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Professional Development Plan.

Adhere to NRC policies, tools, handbooks and guidelines. Assist implementation of the protection portfolio according to plan of action. Implement independently protection monitoring related activities as delegated. Responsible for organizing and delivery of tasks in line with established procedures, agreed priorities, international standards, and relevant guiding principles. Coordinate and conduct protection monitoring in the designated areas, and report timely about identified concerns and risks that beneficiaries face, in accordance with principles, established tools and mechanisms.  Develop and maintain knowledge of protection, in order to be most effective in supporting the team. Prepare and develop status reports as required by management. Ensure confidentiality and proper filing of relevant documents. Ensure that protection monitoring reports reflect issues faced and raised by all (diverse) community members, as well as are representative of the situation on the ground.  Promote and share ideas for technical improvement.

Specific responsibilities 

Participates and supports in the design, planning, implementation, and monitoring of Protection activities in designated area(s). Work with women, men, girls, and boys in the community to identify their needs, interests, and priorities, and where possible, adapt activities that are     culturally appropriate and meet the needs of target population. Work in collaboration with the other members of the Protection team to undertake protection monitoring activities (Key Informant Interviews, Focus Group Discussion, Direct Observation) as well as community-based protection initiatives. Build and maintain trust relationships with target communities. Contribute to the identification and internal referral of individuals/households with specific needs and/or vulnerabilities, with special focus on children, youth, women, and other at-risk groups. Coordinate the team of protection monitoring technical assistants and provide guidance while conducting community-level protection monitoring activities to identify and document critical and emerging threats to the safety, dignity, and well-being of women, men, girls, and boys, as well as protective factors and community resources. Raise awareness on key protection-related issues among target population  and communities, as well as key external stakeholders, in close collaboration with concerned technical Teams and specialized actors. If relevant, provide target population  and communities with information and orientation about existing services and how to access them. Support development and help organize training on community-based protection to target population and community members/groups and prepare training materials and training reports. Ensure that all data and information pertaining to protection monitoring are handled in strict confidence, and in line with applicable data protection and information-sharing protocols. Compile information collected by team members and prepare periodic protection reports, and attend meetings as required. When assessments, studies, and research are carried out in the field locations, coordinate and manage the team of Protection assistants to carry out relevant activities.  Ensure daily operation of the community centre and lead in the direct implementation of day-to-day activities in the center Assist the field team with implementation and monitoring of the following field activities: protection monitoring (HHs level protection monitoring and conduction of FGDs) and Cash Assistance/IPA (Individual Protection Assistance), in addition to actor mapping and development of referral pathways Provide inputs on case studies, best practices, and lessons learned from implemented activities. Ensure target population and community are protected from sexual exploitation and abuse, and community based response mechanism are functional.

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

Target communities and key external stakeholders at village or camp level Other service providers and protection actors Protection Coordinator and Project Manager Protection Team Leader and Technical Assistants CC Teams in the geographical area of responsibility  Emergency Team in the geographical area of responsibility Support Team in the geographical area of responsibility Community Consultation and Referral Officer in the area office M&E Team in the area office

Scale and scope of position Staff: No staff directly managed by the post holder Stakeholders: Civil society, community leaders and representatives, local authorities, and other duty bearers in targeted locations Budgets: N/A Information: Intranet Legal or compliance: Term of Employment

Competencies 

Competencies are important in order for the employee and the organization to deliver desired results. Details about NRC’s competencies are to be found in the Competency Framework. Competencies are relevant for all staff and are divided into the following three categories:

1. Value driven competencies

Values are aspirational attitudes and beliefs that influence the way people conduct themselves. NRC’s values are: Dedicated, Innovated, Inclusive and Accountable. 

2. Behavioral competencies

These are personal qualities that influence how successful people are in their job. Of the 12 behavioral competencies, the following are essential for this position:

Managing resources and achieving results Handling insecure environments Working with people Coping with change

3. Professional competencies 

These are skills, knowledge, and experience that are important for effective performance. 

Generic professional competencies for this position: 

Diploma or University Degree relevant to law, statistics, social sciences, or related field At least 3 years of proven protection experience in humanitarian settings Excellent analysis and report-writing skills Strong organization skills Proven experience in training, including development of training materials Ability to quickly develop good insight and understanding of the context, human rights situation, and the political environment of the program country Above average computer literacy

Context-related skills, knowledge, and experience (shall be adapted to the specific position): 

Knowledge of the context  Knowledge of Juba Arabic and other local languages an advantage  Excellent writing, analytical and strategic thinking skill, with proven ability to create and utilize qualitative and quantitative analyses  Effective verbal and written communication, multi-tasking, organizational, and prioritization skills are necessary Ability to navigate complex situations with diplomacy Confident and decisive leadership Desire and ability to learn and grow, both personally and professionally Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members is required Demonstrated experience and ability to professionally and appropriately represent the organization and negotiate and defend NRC’s interests with a diverse range of government officials, local organizations and other groups Proven skills and experience in report writing  Strong organizational and logistical skills and the ability to work with little infrastructure and to function in difficult situations including limited transport options Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews: 

The Job Description  The Work and Development Plan  The Mid-term/End-of-trial Period Performance Review Template The End-term Performance Review Template The NRC Competency Framework The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security" style="border-bottom: 1px dotted #007bff !important;">security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

At NORCAP, we work to better protect and empower people affected by crises and climate change. With expertise in the humanitarian, development and peacebuilding sectors, we collaborate with local, national and international partners on finding solutions to meet the needs of people at risk. NORCAP is part of the Norwegian Refugee Council.

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