Resettlement Caseworker

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Position Title: Resettlement Caseworker
Location: Seattle, WA
Country: United States of America
Deadline Date:

Job Details

Job Posting Organization:
The International Rescue Committee (IRC) is a prominent humanitarian organization that was founded in 1933 at the behest of Albert Einstein. The IRC operates in over 40 countries and 29 U.S. cities, focusing on responding to the world's most severe humanitarian crises. The organization aims to restore health, safety, education, economic wellbeing, and empowerment to individuals affected by conflict and disaster. With a mission to help people survive, reclaim control of their futures, and strengthen their communities, the IRC employs a diverse workforce dedicated to making a lasting impact and providing hope to millions globally.

Job Overview:
The Resettlement Caseworker plays a crucial role in providing direct Reception and Placement services to newly arrived refugee, Special Immigrant Visa (SIV), and parolee families. This position is aligned with the IRC’s Cooperative Agreement with the U.S. Department of State, ensuring that clients receive essential services from the moment they arrive at the airport through the first 90 days of their resettlement. The caseworker is responsible for coordinating various services, including public benefits applications, social security" style="border-bottom: 1px dotted #007bff !important;">security card applications, medical appointments, cultural orientation, school enrollments, and addressing client concerns. The role requires effective communication with the resettlement team and other IRC programs to ensure that all core services are delivered efficiently and compassionately.

Duties and Responsibilities:
The Resettlement Caseworker has a wide range of responsibilities, including but not limited to: welcoming assigned clients at the airport; collaborating with clients’ U.S.-based ties to facilitate family welcoming; providing direct core services in accordance with donor guidelines; applying for public benefits and social security cards; gathering necessary documents; coordinating medical appointments; completing self-sufficiency plans; conducting cultural orientation sessions; enrolling clients in schools and ESL programs; addressing all client concerns; and maintaining communication with the resettlement team and other IRC programs. Additionally, the caseworker will coordinate specialized services with other staff, utilize Integra and Powerbi systems for recording expenditures, and employ ETO case management software for writing case notes and monitoring client progress. Providing trauma-informed services to all clients and participating in team meetings and office efforts are also essential duties.

Required Qualifications:
Candidates for the Resettlement Caseworker position should possess several key qualifications, including a preference for lived experience as a refugee or immigrant. Proficiency in English, both spoken and written, is mandatory, along with professional proficiency in relevant languages such as Dari, Pashto, Swahili, Kinyarwanda, Tigrinya, Arabic, Ukrainian, or Russian. Familiarity with Microsoft programs and financial systems is preferred, as well as effective time management skills and the ability to work productively in a fast-paced environment. Strong communication and organizational skills are essential, along with a valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly.

Educational Background:
While specific educational requirements are not detailed in the job description, candidates are generally expected to have a background that supports their ability to perform the duties of a caseworker effectively. This may include degrees or certifications in social work, human services, or related fields, which would enhance their understanding of the challenges faced by refugees and immigrants.

Experience:
The position requires a minimum of 1 year of relevant experience, with a strong preference for candidates who have experience working with refugee and/or immigrant populations. This experience is crucial for understanding the unique needs and challenges faced by clients in the resettlement process.

Languages:
English proficiency is mandatory, both spoken and written. Additionally, professional proficiency in relevant languages such as Dari, Pashto, Swahili, Kinyarwanda, Tigrinya, Arabic, Ukrainian, or Russian is preferred, as it enhances communication with clients from diverse backgrounds.

Additional Notes:
The Resettlement Caseworker position is based in a standard professional office environment, with a combination of in-person, field, and remote work required. Driving clients in personal vehicles or IRC vans is a necessary part of the job. Compensation for this position is based on various factors, including the labor market, job type, internal equity, and budget considerations. The IRC offers a comprehensive benefits package for U.S. employees, including sick time, a 403b retirement savings plan with matching contributions, an Employee Assistance Program, paid holidays, paid time off, and various insurance options. Part-time employees are eligible for a proportionate amount of paid time off. The IRC is committed to maintaining a diverse and inclusive work environment and adheres to a strict Code of Conduct.