Senior Manager of Gift Processing

Job Advertisement

Position Title: Senior Manager of Gift Processing
Location: New York City
Country: United States
Deadline Date:

Job Details

Job Posting Organization:
Doctors Without Borders/Médecins Sans Frontières (MSF) is an international humanitarian organization that provides medical care to individuals affected by conflict, epidemics, disasters, or exclusion from healthcare. Established in France in 1971 by a group of doctors and journalists, MSF has grown into a global movement with over 25 organizations operating in more than 70 countries. The organization is committed to delivering medical assistance to populations in distress, regardless of race, religion, age, gender, national or ethnic origin, or political affiliation. MSF also emphasizes the importance of bearing witness to the crises faced by those it serves, advocating for their needs and drawing attention to their situations.

Job Overview:
The Senior Manager of Gift Processing plays a crucial role in overseeing the team responsible for processing all fundraising revenue. This position is integral to the financial health of MSF-USA, ensuring that funds are accurately processed and reported. The Senior Manager will lead efforts in donor cultivation, engagement, and management, fostering long-term relationships with donors and ensuring they are informed and involved in the organization's mission. The role also involves strategic planning for fundraising initiatives, brand positioning, and the implementation of best-in-class fundraising systems and capabilities. The Senior Manager will be expected to innovate and deploy new technologies that enhance the donor experience and improve fundraising outcomes.

Duties and Responsibilities:
The Senior Manager will be responsible for a variety of key functions including budgeting, where they will manage departmental budget plans; administration, which involves developing administrative processes to support efficient operations; stakeholder management, where they will create and implement engagement plans to foster positive relationships with stakeholders; data management, overseeing key aspects of the data management system; performance management, which includes setting performance objectives for direct reports and ensuring accountability; and marketing campaign development, where they will maintain strategic relationships with marketing vendors and negotiate contracts to ensure successful campaigns. Additionally, the Senior Manager will be expected to adapt to other functions as assigned, demonstrating flexibility and a commitment to the organization's goals.

Required Qualifications:
Candidates for the Senior Manager of Gift Processing position should possess strong leadership skills, with a proven ability to manage teams effectively. They should have a deep understanding of fundraising processes and donor engagement strategies, as well as experience in budget management and data analysis. Excellent communication skills are essential, as the role involves significant interaction with donors and stakeholders. The ideal candidate should also demonstrate a commitment to the humanitarian mission of MSF and an ability to work collaboratively across departments.

Educational Background:
A bachelor's degree in a relevant field such as nonprofit management, business administration, or a related discipline is required. A master's degree or equivalent experience in fundraising or nonprofit management is preferred, as it would provide a deeper understanding of the complexities involved in managing fundraising operations.

Experience:
The position requires a minimum of 5-7 years of experience in fundraising, donor management, or a related field. Candidates should have a track record of successful fundraising initiatives and experience in managing teams. Familiarity with the nonprofit sector, particularly in humanitarian contexts, is highly desirable.

Languages:
Fluency in English is mandatory, as it is the primary language of communication within the organization. Proficiency in additional languages, particularly Spanish or French, is considered a valuable asset and may enhance the candidate's ability to engage with diverse donor bases and stakeholders.

Additional Notes:
This position is full-time and based in New York City. The Senior Manager of Gift Processing will be expected to work collaboratively with various departments within MSF-USA and may involve occasional travel for stakeholder engagement and fundraising events. The organization offers competitive compensation and benefits, including health insurance, retirement plans, and opportunities for professional development.