Communication Officer

Job Advertisement

Position Title: Communication Officer
Location: Geneva
Country: Switzerland
Deadline Date: 18 November 2024

Job Details

Job Posting Organization:
The International Labour Organization (ILO) is a specialized agency of the United Nations that aims to promote social justice and fair labor practices. Established in 1919, the ILO has a mission to promote rights at work, encourage decent employment opportunities, enhance social protection, and strengthen dialogue on work-related issues. The organization operates in over 180 countries and has a diverse workforce committed to improving labor standards globally. The ILO values diversity and inclusivity within its staff and actively encourages applications from underrepresented groups.

Job Overview:
The Communication Officer position is situated within the Internal Communication and Branding Unit of the Department of Communication and Public Information (DCOMM) at the ILO. The primary function of this role is to create engaging multimedia content tailored for internal audiences, thereby enhancing internal communication and fostering networking events. The officer will also support communication efforts for significant organizational events and campaigns aimed at increasing staff awareness and engagement. This position requires a proactive approach to developing communication strategies that align with the ILO's global communication objectives, ensuring consistency in messaging across various platforms. The incumbent will report directly to the Head of the Internal Communication and Branding Unit and will play a crucial role in promoting an inclusive and respectful workplace culture.

Duties and Responsibilities:
The Communication Officer will be responsible for a wide range of duties, including but not limited to:

• Producing high-quality multimedia content that effectively conveys important information to ILO staff through various internal communication channels, including the intranet.
• Developing initiatives that promote communication and networking among staff, including conducting staff campaigns and surveys to gather feedback.
• Organizing and supporting the branding and promotion of engaging staff events such as Town Halls, recognition awards, and information sessions in both in-person and hybrid formats.
• Assisting with communications for major ILO events, collaborating with relevant departments and stakeholders to ensure effective branding and messaging.
• Supporting campaigns that foster an inclusive ILO culture, focusing on themes such as environmental sustainability, disability inclusion, and the prevention of misconduct.
• Maintaining and developing editorial guidelines for the ILO intranet, ensuring content is engaging, relevant, and user-focused.
• Editing and proofreading content in the ILO's three working languages and coordinating translation efforts.
• Monitoring user analytics for the intranet to assess engagement and effectiveness, providing recommendations for improvements.
• Performing other relevant duties as assigned, which may include conducting research, organizing seminars, and maintaining media contacts.

Required Qualifications:
Candidates must possess an advanced level university degree (Master’s or equivalent) in communications, journalism, or a related field. Alternatively, a first-level university degree (Bachelor’s or equivalent) in a relevant field, combined with two additional years of relevant experience, will be accepted in lieu of an advanced degree. The position requires at least five years of professional experience in public information or related fields, demonstrating a strong background in internal communication and staff engagement.

Educational Background:
The educational background required for this position includes an advanced university degree (Master’s or equivalent) in communications, journalism, or a relevant field. A first-level university degree (Bachelor’s or equivalent) may be accepted if accompanied by two additional years of relevant experience, making it essential for candidates to have a solid foundation in communication principles and practices.

Experience:
The ideal candidate should have a minimum of five years of professional experience in public information or related fields. This experience should include a strong focus on internal communication strategies, staff engagement campaigns, and editorial coordination for intranet or website content. Candidates should demonstrate their ability to manage projects effectively and produce high-quality content that resonates with diverse audiences.

Languages:
Candidates must have an excellent command of at least two of the ILO's working languages, one of which must be English. Knowledge of a third working language would be considered an advantage, enhancing the candidate's ability to communicate effectively within the organization and with its stakeholders.

Additional Notes:
The position is a fixed-term contract with an initial duration of twenty-four months, subject to satisfactory performance during a two-year probation period. The successful candidate will be required to undergo a medical examination to confirm their fitness for the role. The ILO emphasizes a zero-tolerance policy towards sexual exploitation and abuse, ensuring a safe and respectful workplace for all employees. The recruitment process includes an online application, evaluation through written tests and interviews, and may utilize various communication technologies for assessments. Candidates are encouraged to apply online and ensure their availability for potential interviews.