Learning and Development Officer

Job Advertisement

Position Title: Learning and Development Officer
Location: Dublin
Country: Ireland
Deadline Date:

Job Details

Job Posting Organization:
GOAL is a humanitarian organization that has been responding to major global crises since its establishment in 197

• With a mission to support vulnerable communities, GOAL operates in 14 countries worldwide and employs a dedicated team of approximately 3,000 personnel. The organization is committed to not only providing immediate assistance during crises but also to helping communities recover and build resilience for the future. GOAL's work is characterized by its agility as a first responder and its dedication to long-term support for affected populations.

Job Overview:
The Learning and Development Officer position at GOAL offers an exciting opportunity for a committed professional to join a dynamic humanitarian organization. This role is integral to the Talent, Learning, and Inclusion team, focusing on the effective administration and organization of various learning and development programs. The officer will be responsible for coordinating training sessions, managing logistics, and ensuring a seamless learning experience for GOAL employees. The position also involves leveraging new AI opportunities in learning strategies, reflecting GOAL's commitment to innovation and impactful programming. The successful candidate will work within a team that values Diversity, Equality, Inclusion, and Belonging, contributing to the overall mission of GOAL.

Duties and Responsibilities:
The Learning and Development Officer will have a diverse set of responsibilities, including:

• Training Administration & Implementation: - Coordinate and schedule training sessions, ensuring all logistics are in place for both internal and external training programs. - Handle administrative tasks such as preparing training materials, managing participant registrations, and communicating essential training details. - Provide support and guidance to external training providers and facilitators, ensuring smooth organization of courses and events. - Manage the annual Learning and Development curriculum and calendar, monitoring compliance with mandatory training requirements. - Maintain accurate training records, including attendance, certifications, and feedback from participants. - Monitor and track budgets, invoices, and contracts related to learning and development activities. - Assess and report on training effectiveness and participation rates.
• Learning & Development Communication: - Assist the L&D Adviser in implementing communication and marketing plans for new learning initiatives. - Utilize various media and tools to create approved L&D communication materials. - Prepare and disseminate information, updates, and notifications through Learning & Development communication platforms.
• Learning Management System (LMS): - Facilitate the operational maintenance of GOAL's Learning Management System, tracking and reporting on employee training data and analytics. - Liaise with LMS vendors to ensure optimal utilization of the systems. - Generate reports and track employee training data and analytics. - Collect feedback and performance metrics to identify areas for improvement.
• Compliance and Reporting: - Measure organizational investment in non-LMS trainings by assessing employee hours. - Prepare and submit required reporting analytics and dashboards for Training & Development using business intelligence tools like Power BI. - Undertake other duties as assigned by the L&D Adviser and Head of Talent.

Required Qualifications:
The ideal candidate for the Learning and Development Officer position should possess the following qualifications: - 1-2 years of experience in an administrative role, preferably within the learning and development sector. - Strong organizational and multitasking skills to manage various responsibilities effectively. - Proficiency in the MS Office Suite and experience with learning management systems (LMS). - Excellent attention to detail and strong communication skills, both written and verbal. - Desirable qualifications include a degree in Human Resources or HR Training and Development certifications, as well as proficiency in graphic design tools such as Canva and Adobe.

Educational Background:
Candidates should ideally hold a degree in Human Resources or a related field. Additional certifications in HR Training and Development are considered advantageous and may enhance the candidate's suitability for the role.

Experience:
The position requires candidates to have 1-2 years of relevant experience in an administrative capacity, with a preference for those who have worked specifically in learning and development environments. This experience should demonstrate the candidate's ability to manage training programs and administrative tasks effectively.

Languages:
The mandatory language for this position is English. Additionally, proficiency in French and/or Arabic is considered desirable, as it may enhance communication with diverse teams and stakeholders.

Additional Notes:
This position is based in Dun Laoghaire, Co Dublin, and follows a hybrid working policy, requiring employees to attend the office a minimum of 2 days per week. The role is full-time and involves working within a humanitarian organization that values diversity and inclusion. Compensation and benefits details are not specified in the job ad.