Field Office Coordinator

Job Posting Organization:
The Norwegian Refugee Council (NRC) is a global humanitarian organization that assists individuals who have been forced to flee their homes due to conflict, persecution, or natural disasters. Established to provide aid and support to refugees and internally displaced persons, NRC operates in numerous countries around the world, focusing on delivering high-quality assistance and advocating for the rights of vulnerable populations. The organization is committed to fostering a culture of diversity, equity, and inclusion, and it emphasizes the importance of safeguarding in its operations. NRC encourages professional growth and innovation among its employees, ensuring that they are empowered to make a difference in the lives of those they serve.

Job Overview:
The Field Office Coordinator position in Beni is crucial for managing support activities, including finance, administration, and logistics, while also overseeing the implementation of programmatic activities in the Grand Nord-Kivu health zones. The role requires a proactive approach to ensure that all operations align with NRC's policies and procedures. The coordinator will be responsible for daily management of human resources, administration, finance, logistics, and security" style="border-bottom: 1px dotted #007bff !important;">security at the field office. This position demands a strong commitment to adhering to NRC's guidelines and ensuring compliance with safety and risk management protocols. The coordinator will also play a key role in evaluating local security situations and collaborating with various stakeholders, including UN agencies and other NGOs, to facilitate effective program delivery.

Duties and Responsibilities:
The Field Office Coordinator will manage the program and support staff at the field office, ensuring compliance with NRC policies and procedures. Daily responsibilities include overseeing human resources, administration, finance, logistics, and security operations. Specific duties involve assessing local security conditions, developing security plans in collaboration with the security officer and area manager, maintaining communication with UN agencies and NGOs, and coordinating with local authorities and partners. The coordinator will conduct field visits to monitor activities and assess progress, support capacity development for program and support teams, and promote the rights of internally displaced persons in line with advocacy strategies. Additionally, the coordinator will work closely with the Area Support Manager to implement projects effectively and ensure stakeholder engagement.

Required Qualifications:
Candidates must possess professional skills essential for effective performance in this role. This includes experience in support roles within humanitarian or recovery contexts, as well as the ability to navigate complex and volatile environments. Documented results related to the responsibilities of the position are required. Candidates should have a strong command of English, both spoken and written, and significant experience in managing large teams. Specific qualifications include a university degree in rural development, economics, management, pedagogy, agronomy, law, or a related field, along with a minimum of five years of professional experience in humanitarian activities, team management, or coordination roles. Candidates should demonstrate project design capabilities, strong planning and monitoring skills, analytical abilities, teamwork, and proficiency in computer applications such as Windows, Word, Excel, and PowerPoint.

Educational Background:
A university degree in relevant fields such as rural development, economics, management, pedagogy, agronomy, law, or an equivalent qualification is required for this position. This educational background provides the necessary theoretical foundation and practical skills needed to effectively manage the responsibilities associated with the Field Office Coordinator role.

Experience:
A minimum of five years of professional experience in humanitarian activities, team management, or coordination roles is essential for this position. Candidates should have a proven track record of working in complex and challenging environments, demonstrating their ability to adapt and respond to various situations effectively. Experience in project design and implementation, as well as capacity building and team development, is highly valued.

Languages:
Fluency in English is mandatory, both in written and spoken forms. Proficiency in French is also essential, as the role requires strong written communication skills in French. Additional language skills may be considered an asset, particularly if they relate to the local context or the populations served by NRC.

Additional Notes:
This position is based in Beni, Democratic Republic of the Congo, and is likely to involve a full-time commitment. The role may require occasional travel to field sites to monitor activities and engage with local stakeholders. NRC emphasizes a zero-tolerance policy towards exploitation, abuse, and harassment, and expects all employees to contribute to a safe and respectful working environment. The organization is committed to safeguarding and protecting the rights of individuals affected by crises.