ICT Senior Associate

Job Posting Organization:
UNOPS (United Nations Office for Project Services) is an operational arm of the United Nations, dedicated to helping partners implement projects that improve people's lives and support sustainable development. Established in 1973, UNOPS has grown to operate in over 130 countries, employing thousands of personnel who work on a wide range of projects, from infrastructure development to humanitarian assistance. The organization focuses on delivering high-quality services in project management, procurement, and infrastructure, ensuring that projects are completed efficiently and effectively. UNOPS is committed to promoting sustainable practices and achieving the Sustainable Development Goals (SDGs) through its work, collaborating closely with various stakeholders, including governments, international organizations, and the private sector.

Job Overview:
The ICT Senior Associate position is a critical role within UNOPS, specifically supporting the United Nations Secretariat's cloud environment and global identity infrastructure. The incumbent will be responsible for providing technical implementation, operational support, and innovation assistance to ensure the reliability and efficiency of cloud services and identity management solutions. This role requires a strong understanding of public cloud services, identity and access management, and automation technologies. The ICT Senior Associate will work under the supervision of the UNOPS Programme Manager and will directly report to the Chief of the Infrastructure Operations Section and the Chief of the Platform Support Unit. The position is designed to enhance service resilience, security" style="border-bottom: 1px dotted #007bff !important;">security, and operational efficiency while supporting the growing demand for cloud-based services within the UN system.

Duties and Responsibilities:
The ICT Senior Associate will be responsible for a variety of key functions, including:

• Public Cloud Support: Implementing, operating, and maintaining public cloud services for the UN Secretariat Cloud environment (Unite Cloud). This includes coordinating the onboarding of UN entities, monitoring service performance, applying security policies, and supporting cost management activities.
• Global Identity Infrastructure Support: Designing and maintaining identity platforms in both on-premises and cloud environments, monitoring system functionality, and assisting in implementing access controls.
• Automation Technologies Support: Developing scripts and automation workflows to manage cloud and identity services, preparing user documentation, and monitoring technological trends for potential enhancements.
• Duty Roster Responsibilities: Participating in the Duty Roster system, providing on-call technical support, and preparing incident reports as necessary.
• Other Duties: Performing additional responsibilities as required within the operational domain of the Platform Support Unit.

Required Qualifications:
Candidates must possess a secondary school diploma with at least 7 years of relevant experience, or a bachelor's degree with a minimum of 3 years of relevant experience. Relevant professional certifications in public cloud platforms, identity and access management, and automation technologies are highly desirable. Candidates should demonstrate a strong understanding of cloud computing, data processing, and identity management.

Educational Background:
The educational requirements for this position include a secondary school diploma or a bachelor's degree in a relevant field. Candidates with a secondary school diploma must have extensive experience in the field, while those with a bachelor's degree should have a minimum of three years of relevant experience. Professional certifications in areas such as Microsoft Azure, AWS, Google Cloud, or Terraform are also desired.

Experience:
The position requires relevant experience in systems engineering, infrastructure support, integration, or technical implementation. Candidates should have experience working in a multi-cloud environment and with identity and access management platforms. Experience in automation using scripting and infrastructure as code tools is desirable, as is experience working in distributed teams across different countries.

Languages:
Fluency in English is required for this position. Proficiency in additional languages may be considered an asset but is not mandatory.

Additional Notes:
This is a local position, and only applicants who are Spanish or European Union citizens, or those with a valid residence and work permit in Spain, are eligible for consideration. The contract type is staff - GS - FTA, with a contract level of GS-

• The position is for a duration of one year, renewable subject to satisfactory performance and availability of funds. The application deadline is set for midnight Copenhagen time (CET) on the closing date of the announcement, and only shortlisted candidates will be contacted for further assessment.