Business Support Associate (Reports)

Job Posting Organization:
The World Food Programme (WFP) is the world’s largest humanitarian organization, established to save lives in emergencies and to use food assistance as a means to build pathways to peace, stability, and prosperity for individuals recovering from conflicts, disasters, and the impacts of extreme weather. WFP operates in numerous countries around the globe, focusing on providing food assistance and support to those in need. The organization is committed to diversity and equal employment opportunities, encouraging qualified candidates from various backgrounds to apply. WFP has a strong emphasis on creating a healthy and inclusive work environment, guided by its core values of Integrity, Collaboration, Commitment, Humanity, and Inclusion. The organization has received recognition for its efforts, including being awarded the Nobel Peace Prize in 202

• WFP invests in the personal and professional development of its employees through various training and mentorship programs, and offers opportunities for internal mobility across its global offices. To learn more about WFP, interested individuals can visit their official website and follow their social media channels for updates and news.

Job Overview:
The Business Support Associate (Reports) position at WFP is designed to coordinate and control a comprehensive range of business support services specifically related to Operational Information Management (OIM) and Performance Reporting. The role is crucial in ensuring that these services are delivered effectively and efficiently. The associate will be responsible for providing dedicated executive assistant support, preparing and consolidating reports, documentation, and correspondence, and conducting research to support the OIM and reporting functions. The position requires active engagement in seeking feedback to improve business processes and procedures, particularly those associated with WFP's corporate performance reporting. The associate will also respond to complex business support queries, oversee the maintenance of OIM/reporting records and databases, and assist managers in collating relevant information from various sources. This role is integral to the effective delivery of business support services and requires collaboration with various units within WFP to ensure coherence and quality of information.

Duties and Responsibilities:
The duties and responsibilities of the Business Support Associate (Reports) include, but are not limited to:

• Providing dedicated executive assistant support related to operational information management (OIM) and performance reporting.
• Preparing and/or consolidating comprehensive reports, documentation, correspondence, briefing notes, etc., and conducting research in support of the OIM and reporting function.
• Actively seeking and utilizing feedback to improve business processes and procedures, including those associated with WFP corporate performance reporting.
• Responding to complex business support queries to provide timely and accurate resolutions for clients.
• Overseeing the maintenance of OIM/reporting records and databases to ensure information is organized and readily available for staff, compliant with all relevant regulations and policies.
• Revising and reviewing OIM/reports related correspondence and documentation, providing feedback and making amendments where appropriate to contribute to the production of these materials to time and quality standards.
• Assisting managers and reporting officers in collating relevant information, such as political and humanitarian news and analysis, from various sources pertaining to WFP’s operations and donor policies, trends, and preferences.
• Assessing and recommending improvements to procedures and practices to contribute to the effective delivery of business support services.
• Providing a full range of complex business support services, including supporting the preparation and dissemination of the Annual Country Report in collaboration with different units (Programme, M&E, Logistics, and Resource Management, etc.), ensuring coherence and quality of information gathered. 1
• Coordinating among the members of the OIM/Reporting team to ensure support services are delivered consistently and to the required standards. 1
• Performing tasks as assigned by supervisors or managers.

Required Qualifications:
The required qualifications for the Business Support Associate (Reports) position include a completion of a University Degree (bachelor's or equivalent) in a relevant field. Candidates with educational backgrounds in business administration, management, or related disciplines are preferred. Additionally, candidates should possess strong organizational and communication skills, with the ability to work collaboratively in a team environment. Proficiency in using various software applications and tools for data management and reporting is also essential.

Educational Background:
Candidates applying for the Business Support Associate (Reports) position must have completed a University Degree (bachelor's or equivalent). While a degree in a relevant field is required, those with educational backgrounds in business administration, management, or related disciplines are preferred. This educational foundation is crucial for understanding the complexities of operational information management and performance reporting within the context of WFP's mission.

Experience:
The position requires a minimum of 6 years of experience in a relevant business stream, with a focus on general administrative work or other related fields. Candidates should have a proven track record of providing business support services, managing documentation, and coordinating information management processes. Experience in a humanitarian or international organization is an advantage, as it provides insight into the operational challenges and requirements of the role.

Languages:
Fluency in both spoken and written English and Bangla is mandatory for this position. Candidates must demonstrate strong communication skills in both languages to effectively engage with diverse stakeholders and contribute to the reporting and operational information management functions. Proficiency in additional languages may be considered an asset, enhancing the candidate's ability to work in a multicultural environment.

Additional Notes:
The Business Support Associate (Reports) position is a fixed-term contract for a duration of 12 months, based in Dhaka, Bangladesh. This vacancy announcement is specifically for Bangladeshi Nationals. WFP offers a competitive benefits package that includes salary, leave, and medical insurance. It is important to note that all documents submitted during the application process will be verified, and any discrepancies may lead to automatic disqualification. The position is full-time, and candidates are encouraged to apply through the online recruiting system, as applications submitted through other channels will not be considered. Selected candidates will undergo rigorous reference and background checks as part of the recruitment process.