WWF Specialist, Employee Services (Maternity Cover)

Job Posting Organization:
WWF (World Wildlife Fund) is an independent conservation organization that has been working for over 60 years to sustain the natural world for the benefit of people and the ecosystem. With an active presence in more than 100 countries, WWF focuses on both on-the-ground and global policy action to protect and restore species and their habitats, while also transforming markets and policies toward sustainability. The organization is committed to addressing the most dominant drivers of nature loss through system-wide changes in how food and energy are produced and consumed, and how financial systems are structured. WWF aims to engage everyone in the conservation movement, particularly local communities and Indigenous Peoples, to ensure sustainable conservation efforts that benefit all stakeholders. The organization is dedicated to creating a better future for people and nature, and calls on everyone to join the global movement for change.

Job Overview:
The WWF Specialist in Employee Services is responsible for managing the employment contracts across various countries, ensuring that all formal letters related to the lifecycle of staff members are handled efficiently. This role serves as the focal point for insurance requests and cases, providing regular dashboards and analytics to support the HR function. The position requires a proactive approach to managing employee lifecycle processes, including maintaining employee e-files, contract changes, and administrative enrollments. The Specialist will also coordinate work permit requests and serve as a backup for payroll processes, ensuring that all HR projects related to Employee Services are executed effectively. This role is crucial in creating an optimal working environment that allows staff to perform at their highest level, contributing to WWF's conservation goals.

Duties and Responsibilities:

• Prepare all global contracts across countries and send packages to candidates, collecting related documents back.
• Maintain global contract templates up to date for all locations, coordinating the finalization of local contracts and addendums with hosting offices where applicable.
• Manage the employee lifecycle by overseeing employee e-files, contract addendums, contract changes, and any specific administrative enrollments.
• Act as the main point of contact for questions related to various insurances and third parties, following up on cases and handling communication for staff and the P&C Community.
• Organize awareness sessions related to insurance and employee services.
• Coordinate work permit requests for Secretariat staff and manage all relevant renewals with third parties.
• Serve as the HRIS backup for the HRIS super user, providing regular reporting and dashboard provisions.
• Act as payroll backup in the absence of the Specialist, Payroll, and participate in the payroll process as needed.
• Work on ad hoc HR projects related to Employee Services activities, ensuring that all tasks are completed efficiently and effectively.

Required Qualifications:

• A commercial diploma in Human Resources is required.
• At least 5 years of experience working in HR areas within a complex global environment with multiple stakeholders and various policies.
• Excellent organizational, administrative, multitasking, and prioritization skills are essential.
• Strong customer focus and the ability to work as a team player while also taking initiative.
• Ability to operate independently and demonstrate diplomacy in dealing with a variety of situations and confidential issues.
• Strong relationship-building skills and effective communication abilities, both orally and in writing.
• Advanced knowledge of social media tools and online learning tools is preferred.
• A genuine interest in conservation and alignment with WWF's mission and values, including Courage, Integrity, Respect, and Collaboration.

Educational Background:
Candidates must possess a commercial diploma in Human Resources or a related field. This educational background provides the foundational knowledge necessary for understanding HR practices and policies in a global context, which is critical for the role.

Experience:
The position requires a minimum of 5 years of experience in human resources, specifically in a complex global environment. This experience should include working with multiple stakeholders and navigating various HR policies, which is essential for managing the diverse needs of staff across different countries.

Languages:
Fluency in English is mandatory, with a very good working knowledge of French being ideal. Proficiency in these languages is crucial for effective communication within the organization and with external partners.

Additional Notes:
The position is a maternity cover role, and work permit restrictions may apply. The deadline for applications is set for 11 October 202

• Early applications are encouraged as the organization will review applications throughout the advertising period and reserves the right to close the advert early. WWF is committed to fostering an inclusive and diverse workplace, encouraging applicants from all backgrounds to apply. The organization emphasizes equal opportunity and fair consideration for all candidates.