Technology Delivery Manager

Job Posting Organization:
The European Bank for Reconstruction and Development (EBRD) is a pioneering international organization established to support the development of market economies and promote private and entrepreneurial initiatives in countries transitioning to market economies. Founded in 1991, EBRD operates in over 30 countries across Europe, Asia, and the Middle East, employing thousands of professionals dedicated to fostering sustainable development and economic growth. The bank's mission is to promote the transition to open market-oriented economies and to encourage private and entrepreneurial initiatives. EBRD is committed to sustainability, equality, and digital transformation, ensuring that its operations align with its core values of inclusiveness, innovation, trust, and responsibility.

Job Overview:
The Technology Delivery Manager position at EBRD is a critical role that requires a deep understanding of security" style="border-bottom: 1px dotted #007bff !important;">security project delivery within a technology context. The successful candidate will be responsible for orchestrating the delivery of high-stakes, cross-functional IT initiatives that are essential for maintaining the organization's resilience and compliance in the face of emerging threats. This role demands a hands-on approach to managing multiple IT squads, ensuring that all solutions, workflows, and milestones align with both business and technology objectives while enhancing the organization's security posture. The manager will implement Agile practices and apply Waterfall methodologies where appropriate, ensuring that governance, quality, and risk management standards are upheld. The role also involves close collaboration with engineering, product, and cybersecurity teams to identify and mitigate risks early in the project lifecycle, driving secure-by-design outcomes across various initiatives, including identity and access management, threat detection platforms, and compliance tooling. The position offers an opportunity to make a significant impact within a complex environment, requiring excellent communication skills and a proven track record in delivering impactful security projects.

Duties and Responsibilities:
The Technology Delivery Manager will be responsible for the following duties and responsibilities:

• Oversee the delivery of cross-functional IT initiatives across multiple squads, ensuring alignment with both business and technology objectives.
• Support the Agile delivery process, balancing flexibility with necessary controls to ensure timely and within-scope delivery of IT solutions.
• Build and maintain strong relationships with stakeholders across IT and business teams, fostering a product mindset and ensuring clear communication regarding delivery goals, progress, risks, and outcomes.
• Manage expectations effectively by aligning on scope, timelines, and milestones, focusing on Agile delivery while applying Waterfall principles as needed.
• Proactively identify and manage delivery risks and dependencies across multiple IT squads.
• Foster a culture of collaboration, continuous improvement, and self-organization within teams, while remaining open to Waterfall techniques when necessary.
• Collaborate with IT squads, Product Owners, and stakeholders to ensure focus on high-impact solutions.
• Ensure effective application of Scrum, Kanban, and continuous delivery practices to meet project needs and achieve successful outcomes.
• Meet all delivery governance requirements, including managing stage gates, budgets, financial controls, and governance standards for IT projects. 1
• Support the implementation of delivery practices, ensuring teams are properly resourced and forecasted for success, and that deliverables meet quality standards. 1
• Assist in preparing business cases for IT projects, clearly articulating scope, benefits, costs, and risk mitigation strategies. 1
• Help define delivery models, timelines, and resource allocation plans.

Required Qualifications:
The ideal candidate for the Technology Delivery Manager position should possess the following qualifications:

• Proven experience as a Technology Delivery Manager in mid-sized organizations, with a strong understanding of both Agile and Waterfall methodologies.
• Solid knowledge of Agile methodologies (Scrum, Kanban, etc.) and practical experience applying them in IT delivery teams.
• Familiarity with Waterfall principles and their integration with Agile processes in hybrid delivery environments.
• Experience managing IT project delivery lifecycles, including risk management, dependencies, and resource forecasting in both Agile and traditional frameworks.
• Understanding of key IT delivery tools such as Jira, Azure DevOps, and ServiceNow for backlog management, sprint planning, and reporting.
• Strong written and verbal communication skills to effectively engage with stakeholders and communicate project status, risks, and outcomes.
• Experience prioritizing and managing multiple delivery streams across different squads, ensuring alignment with business and technical objectives.
• Hands-on experience managing small to medium-sized IT delivery projects, ensuring adherence to Agile practices and alignment with business objectives.
• Experience in stakeholder management and communication, ensuring key stakeholders are engaged and informed throughout the project lifecycle. 1
• Experience coaching or mentoring team members in Agile practices and helping teams improve their Agile maturity. 1
• Proficiency in Waterfall delivery principles, especially in hybrid environments where both Agile and Waterfall practices are utilized. 1
• Experience preparing business cases for IT projects, including scope definition, risk mitigation strategies, and alignment with business objectives. 1
• Certification in Agile methodologies (e.g., Certified Scrum Master (CSM), Agile Certified Practitioner (PMI-ACP)) is a plus but not required.

Educational Background:
Candidates for the Technology Delivery Manager position should have a relevant educational background, typically including a degree in Computer Science, Information Technology, Business Administration, or a related field. Advanced degrees or certifications in project management, Agile methodologies, or IT security may be advantageous and enhance a candidate's qualifications for this role.

Experience:
The position requires a significant level of experience, typically a minimum of 5-7 years in technology delivery management, specifically within mid-sized organizations. Candidates should have a proven track record of successfully delivering IT projects, particularly in security-focused environments, and should demonstrate experience in managing cross-functional teams and complex project lifecycles.

Languages:
Fluency in English is mandatory for this position, as it is the primary language of communication within the organization. Proficiency in additional languages, particularly those relevant to the regions in which EBRD operates, would be considered an asset and could enhance a candidate's profile.

Additional Notes:
This position is a fixed-term contract with a duration of 3 years. The role is based in Sofia, Bulgaria, and offers a hybrid working arrangement, with a minimum expectation of in-person collaboration three days a week. EBRD is committed to diversity and encourages applications from qualified candidates regardless of their background. The organization provides a comprehensive suite of competitive benefits and prioritizes employee wellbeing.