Principal Delivery Manager - Workplace Technology

Job Posting Organization:
The European Bank for Reconstruction and Development (EBRD) is a pioneering international financial institution established in 199

• The EBRD's mission is to foster the transition towards open market-oriented economies and promote private and entrepreneurial initiatives in countries from Central Europe to Central Asia and the Southern and Eastern Mediterranean. The organization operates in over 30 countries and employs a diverse workforce that reflects a broad range of backgrounds, perspectives, and experiences. The EBRD is committed to sustainability, equality, and digital transformation, and it prioritizes employee wellbeing by offering a comprehensive suite of competitive benefits.

Job Overview:
The Principal Delivery Manager for Workplace Technology is tasked with defining the strategy and leading the implementation of Digital Workplace initiatives across delivery teams. This role is crucial for enabling engineering teams to operate efficiently and effectively, ensuring that maximum value is delivered to the business. The Principal will lead cross-functional teams, develop and implement standards, and foster a unified approach to Agile methodologies. The position requires a focus on innovation and the creation of a product and delivery mindset, ensuring high levels of engagement and effective adoption of business changes among internal teams, stakeholders, and external partners. The Principal will also be responsible for managing complex IT delivery programs, balancing flexibility with necessary controls to ensure timely and within-scope delivery of IT solutions that meet both business value and technical outcomes.

Duties and Responsibilities:
The Principal Delivery Manager will lead and take ownership of complex, cross-functional IT delivery programs across multiple squads. Responsibilities include managing Agile delivery processes, empowering teams to collaborate and adapt, building relationships with senior IT and business stakeholders, and mentoring team members on Agile best practices. The role involves identifying and implementing improvements to Agile delivery practices, ensuring that frameworks such as Scrum and Kanban are optimized for large-scale IT delivery efforts. The Principal will also manage delivery governance, including stage gates, budgets, and financial controls, while proactively identifying and managing delivery risks and dependencies. Additionally, the role requires facilitating the preparation of business cases for IT projects and developing timelines and resource allocation plans that prioritize Agile methods.

Required Qualifications:
Candidates must possess proven experience in delivering complex initiatives across the full spectrum of Digital Workplace capabilities, including technologies such as Microsoft 365 and Robotic Process Automation (RPA). An expert understanding of Agile methodologies, along with significant experience in leading complex technology delivery programs, is essential. In-depth knowledge of Waterfall and hybrid adaptive delivery frameworks is also required. Strong leadership and communication skills are necessary for engaging with senior stakeholders and translating complex project information to diverse audiences. Experience in risk management, stakeholder management, and scaling Agile practices across organizations is crucial for success in this role.

Educational Background:
A relevant degree in Information Technology, Computer Science, or a related field is required. Additional certifications in Agile methodologies (such as Scrum Master or Agile Coach) and project management (such as PMP or PRINCE2) are highly desirable and will enhance a candidate's qualifications for this position.

Experience:
Candidates should have extensive experience in managing and delivering large-scale, cross-functional IT projects, with a strong track record of leading teams and driving delivery outcomes. Experience in both Agile and Waterfall methodologies is necessary, as well as a proven ability to navigate complexity in enterprise environments and manage multiple teams effectively.

Languages:
Fluency in English is mandatory, as it is the primary language of communication within the organization. Knowledge of additional languages, particularly those relevant to the EBRD's member countries, is considered a valuable asset and may enhance a candidate's profile.

Additional Notes:
This position is a fixed-term contract lasting for 3 years. The EBRD promotes a hybrid working culture, encouraging collaboration in person at least three days a week. The organization values diversity and encourages applications from all qualified candidates, regardless of their background. The EBRD is unable to provide detailed feedback to candidates who are not shortlisted due to the high volume of applications.