E T Consultant

E T Consultant

World Bank

October 18, 2026November 19, 2026SofiaBulgaria
Job Description
Job Posting Organization:
The World Bank is a vital source of financial and technical assistance to developing countries around the world. Established in 1944, the organization aims to reduce poverty and support development by providing loans, grants, and expertise to help countries implement projects that improve their economic prospects and quality of life. The World Bank operates in over 145 countries and has more than 182 offices globally, employing a diverse workforce that collaborates across cultures and disciplines to tackle pressing global challenges. The organization is committed to fostering partnerships with governments, the private sector, and other stakeholders to create sustainable solutions that enhance job creation and improve living standards.

Job Overview:
The E T Consultant position at the World Bank is integral to the Information Technology Solutions (ITS) Vice Presidential Unit (VPU), which plays a crucial role in enabling the organization to fulfill its mission of ending extreme poverty and promoting shared prosperity. The consultant will be responsible for driving staff engagement and understanding of ITS transformation initiatives through effective communication strategies and knowledge management practices. This role requires a blend of digital communication skills, visual design expertise, and analytical capabilities to ensure that transformation resources are accessible and user-friendly. The consultant will work closely with various teams to develop engaging content that simplifies complex concepts and enhances the overall communication strategy of the ITS unit. The position emphasizes the importance of data-driven decision-making and innovation in communication methods, ensuring that the World Bank's transformation narrative is effectively conveyed to its staff.

Duties and Responsibilities:
The E T Consultant will have a diverse set of responsibilities, including:
  • Digital Platform and Knowledge Management: Maintain and update the ITS Transformation Hub, ensuring that all resources are accurate and user-friendly. Support content governance and explore AI-enabled knowledge tools to enhance staff access to transformation information.
  • Content Development and Visual Design: Create engaging communication materials such as slides, infographics, and videos in collaboration with internal teams. Translate complex concepts into compelling narratives and visuals, ensuring alignment with ITS brand guidelines.
  • Data, Analytics, and Evidence-Based Decision-Making: Track key performance indicators for transformation communications, analyze engagement data, and provide actionable recommendations based on trends and feedback.
  • Innovation and Modernization: Introduce creative communication methods, benchmark against best practices, and support visual facilitation for transformation events. Deliverables include maintaining the Transformation Hub, publishing high-quality communication materials, and providing regular analytics reports on staff engagement and content performance.

Required Qualifications:
Candidates must possess a Bachelor’s or Master’s degree in Communications, Digital Media, Graphic Design, Marketing, or a related field, along with a minimum of 2 years of relevant experience or an equivalent combination of education and experience. Additionally, a minimum of 3 years of experience in digital communications, visual design, or knowledge management is required. Candidates should demonstrate the ability to simplify complex concepts into accessible content, possess strong proficiency in digital design tools such as Adobe Creative Suite, Figma, and Canva, and have experience tracking engagement metrics for content optimization. Creativity, attention to detail, and the ability to manage multiple priorities are essential, along with excellent interpersonal skills for effective collaboration in a multicultural environment.

Educational Background:
The educational background required for this position includes a Bachelor’s or Master’s degree in fields related to communications, digital media, graphic design, or marketing. This educational foundation is crucial for understanding the principles of effective communication and visual design, which are central to the role of the E T Consultant.

Experience:
The position requires a minimum of 3 years of experience in digital communications, visual design, or knowledge management. Candidates with experience in Agile methodologies, organizational and digital transformation, or change management environments will be preferred. The ability to track engagement metrics and utilize analytics for content optimization is also essential, as is a proven track record of simplifying complex concepts into audience-appropriate content.

Languages:
The mandatory language for this position is English. Proficiency in additional languages may be considered an asset, although not explicitly required.

Additional Notes:
This position is a local recruitment opportunity with a term duration of 1 year. The World Bank Group emphasizes its commitment to diversity and inclusion, ensuring equal opportunity for all applicants regardless of gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. The role is expected to contribute to a unified digital presence that reflects the ITS transformation narrative and supports the organization's goals.
Apply now
Similar Jobs