Assistant Business Analyst

Job Posting Organization:
The job posting organization is UNHCR, the United Nations High Commissioner for Refugees, which was established in 195

• Its mission is to safeguard the rights and well-being of refugees, to ensure that everyone can exercise the right to seek asylum and find safe refuge in another state, and to help with their voluntary repatriation, local integration, or resettlement to a third country. UNHCR operates in over 130 countries and has a workforce of more than 18,000 staff members dedicated to providing assistance and protection to millions of displaced people worldwide. The organization is committed to upholding the highest standards of integrity and professionalism in its operations, ensuring that its personnel adhere to ethical guidelines and contribute positively to the communities they serve.

Job Overview:
The Assistant Business Analyst position is crucial for enhancing control over fleet, fuel, and maintenance management within UNHCR. The incumbent will focus on implementing the UNHCR fuel management framework, which aims to streamline fuel stock control, distribution, and data capture. This role involves assessing existing IT solutions for fuel management and supporting the installation, integration, and rollout of the Active Fuel Management System. This strategic solution is designed to enable real-time fuel stock monitoring, automate data capture, and facilitate digital reconciliation of fuel transactions, thereby preventing potential losses and enhancing transparency in fuel management processes. The Assistant Business Analyst will also engage in activities related to vehicle maintenance and fleet sizing, contributing to the overall efficiency and accountability of UNHCR's operations. The position requires collaboration with various stakeholders to document procedures, raise awareness of changes, and support process reconfiguration, ultimately transforming the organization into a strategic business partner for field operations and senior management.

Duties and Responsibilities:
The duties and responsibilities of the Assistant Business Analyst include supporting the implementation of the Standard on Fuel Management in UNHCR operations, developing and maintaining detailed implementation work plans, and creating risk registers for fuel management IT solutions. The incumbent will also support end-to-end integration of fuel management processes across systems, coordinate with technical teams on integration, and assist in functional and user acceptance testing for system deployments. Additionally, the role involves overseeing deployment and upgrade activities related to fuel infrastructure, maintaining records of hardware deployment, and acting as an escalation point for unresolved system issues. The Assistant Business Analyst will analyze fuel and maintenance data to identify inconsistencies and opportunities for improvement, develop reports and dashboards, and support change management for the rollout of fuel management solutions. Other responsibilities include preparing training materials, conducting capacity-building activities, and communicating complex technical issues in clear language for operational users.

Required Qualifications:
The position requires a minimum of a bachelor's degree in Information Technology, Data Science, Business Administration, or a related field. Candidates should have business analysis or project management experience in international organizations, with involvement in systems integration and management initiatives. Familiarity with ERP systems and experience in organizational change management are essential. Knowledge of UN procedures and processes is preferred, along with the ability to communicate complex technical issues in layman's terms. Experience in learning and training activities is also beneficial.

Educational Background:
Candidates must possess an undergraduate degree in Information Technology, Data Science, Business Administration, or a related field. Additional expertise in fleet, fuel, and maintenance management, as well as telematics, is considered an asset for this position.

Experience:
The Assistant Business Analyst should have relevant experience in business analysis or project management within international organizations, public or private sectors. Candidates should have participated in systems integration and implementation projects, particularly in complex environments such as the UN system or other international public organizations. Experience in managing organizational change initiatives and familiarity with ERP systems is highly desirable.

Languages:
The position does not specify mandatory languages, but proficiency in English is likely essential given the international context of UNHCR. Additional languages may be beneficial but are not explicitly required.

Additional Notes:
This position is classified under UNOPS LICA8 and is not remote. The target start date for the role is September 1, 2026, and the deadline for applications is September 12, 202

• The role is categorized under a family staff member type, indicating that it may be suitable for candidates with families. The position does not require functional clearance and is not subject to hardship levels, as it is based in Budapest, Hungary.