Face-to-Face (F2F) Donor Acquisition Consultant

Job Posting Organization:
UNICEF, the United Nations Children's Fund, is a global organization that works in over 190 countries and territories to save children's lives, defend their rights, and help them fulfill their potential from early childhood through adolescence. Established in 1946, UNICEF has grown to become a leading advocate for children's rights, with a mission to ensure that every child has the opportunity to thrive. The organization employs thousands of staff members worldwide and operates in various sectors, including education, health, nutrition, and child protection. UNICEF is committed to promoting diversity and inclusion within its workforce, ensuring that its team reflects the diverse backgrounds of the children it serves. The organization offers a range of professional development opportunities and a supportive work environment that fosters growth and innovation.

Job Overview:
The Face-to-Face (F2F) Donor Acquisition Consultant position at UNICEF Thailand is designed to enhance the in-house F2F fundraising operation, which has been in place since 201

• The consultant will play a crucial role in diagnosing operational barriers, improving systems and processes, and implementing a performance turnaround roadmap. The primary goal is to establish a high-performing, scalable, and sustainable F2F fundraising operation that significantly contributes to donor acquisition growth and enhances donor quality and retention. The consultant will work closely with the Individual Giving Manager to assess current performance, identify root causes of underperformance, and develop a strategic plan to address these issues. This role requires a combination of strategic analysis, field-based observation, and coaching to ensure measurable improvements in fundraising outcomes.

Duties and Responsibilities:

• Conduct a structured diagnostic of the in-house F2F operation, assessing performance, productivity, donor quality, workforce capability, team structure, and operational bottlenecks.
• Develop a prioritized turnaround and scaling roadmap with clear recommendations, milestones, and accountabilities to improve performance and sustainability.
• Lead the strategic development and scaling of UNICEF Thailand’s In-House F2F Fundraising Programme to drive sustainable donor acquisition growth.
• Strengthen donor acquisition quality and operational effectiveness through data-driven decision-making and the adoption of fundraising best practices.
• Provide strategic oversight of budgets and financial performance to ensure cost efficiency and long-term sustainability.
• Develop organizational capability and talent pipelines through workforce planning and leadership development initiatives.
• Build the leadership and management capacity of the F2F management team to enable greater operational independence and accountability.
• Enhance performance management and change management frameworks to improve productivity and employee engagement.
• Strengthen the management of fundraising agencies and external partners through performance oversight and stakeholder coordination. 1
• Undertake in-country travel as required to support the consultancy objectives.

Required Qualifications:
The ideal candidate for the Face-to-Face (F2F) Donor Acquisition Consultant position should possess strong strategic thinking and goal development skills. They must have excellent coaching and advisory skills to help others achieve their fundraising and career goals. Strong leadership abilities are essential, as the consultant will need to inspire and motivate the team towards success. Clear communication and excellent interpersonal skills are crucial for building relationships with team members and stakeholders. The candidate should be a critical thinker and problem solver, capable of asking probing questions and driving solutions quickly. Proactivity and the ability to work with minimal supervision are also important. Intermediate data and financial literacy are required to derive insights from performance dashboards and financial reports.

Educational Background:
A Bachelor’s degree in business administration or social work is required for this position. This educational background provides the necessary foundation for understanding organizational dynamics, fundraising strategies, and social impact initiatives.

Experience:
Candidates should have a minimum of 5 years of relevant work experience, particularly in fundraising, donor acquisition, or related fields. Experience in the Asia-Pacific region is desirable, as it provides valuable insights into the local fundraising landscape and donor behavior.

Languages:
Fluency in both English and Thai is required for this position. Proficiency in additional languages may be considered an asset, enhancing communication with diverse stakeholders and communities.

Additional Notes:
This consultancy position is office-based and has a contract duration of 1 year. UNICEF is committed to promoting diversity and inclusion within its workforce and encourages applications from all qualified candidates, regardless of gender, nationality, or background. The organization offers a competitive compensation and benefits package, along with opportunities for professional development. UNICEF does not charge a processing fee at any stage of its recruitment process and maintains a zero-tolerance policy on conduct incompatible with its objectives.