Child Support Specialist

Job Posting Organization:
54 reasons is Australia’s leading child rights organisation, proudly part of the Save the Children Australia Group and a global movement dedicated to ensuring that children and young people have their rights met and thrive in all their diversity. The organization is committed to providing quality services to children and their caregivers across every state and territory, including remote areas and capital cities. With a workforce of approximately 600 employees, 54 reasons embraces diversity in race, ethnicity, gender, age, disability, sexuality, cultures, and beliefs, reflecting the communities they serve. The organization aims to make communities safer for women and children, focusing on the impact of domestic and family violence.

Job Overview:
In this permanent, part-time position, the Child Support Specialist will work within a case management framework in a refuge setting, providing essential support to children and families experiencing domestic and family violence. The role involves working 68.4 hours per fortnight, with a schedule that includes hours between 8:30 am and 4:30 pm, and a negotiated fortnightly rostered day off. The specialist will ensure that the voices of children and young people are heard, provide holistic case management, and deliver support to vulnerable clients. The position requires a strong understanding of trauma's impact on families, particularly for Aboriginal and Torres Strait Islander communities, and emphasizes a child-centered, strengths-based approach to support.

Duties and Responsibilities:
The Child Support Specialist will be responsible for the following duties:

• Ensuring the voices of children and young people are heard in all aspects of case management.
• Providing holistic case management and delivering support to vulnerable and disadvantaged clients.
• Identifying client strengths, establishing goals for the program, and reviewing client progress towards these goals.
• Promoting skills that increase health, safety, and development among clients.
• Enhancing stakeholder relationships and partnerships to provide comprehensive support to clients.
• Working collaboratively within a small team to deliver best practices for women and children experiencing domestic and family violence.
• Maintaining accurate records and documentation related to client interactions and progress.
• Participating in training and professional development opportunities to enhance skills and knowledge in the field.

Required Qualifications:
Candidates must possess demonstrated experience in case management and a solid understanding of relevant legislation related to domestic and family violence. Previous experience working in a closely related human services context is essential. Additionally, candidates should have a strong understanding of Aboriginal and Torres Strait Islander communities and families, along with strong report writing, analytical, and evaluation skills, including data collection and analysis. A tertiary qualification in a relevant field is required, or significant experience working in a similar service may be considered in lieu of formal education.

Educational Background:
A tertiary qualification in a relevant field is required for this position. This may include degrees in social work, psychology, community services, or related disciplines. Candidates with significant experience in a similar service may also be considered if they do not hold a formal qualification.

Experience:
The position requires candidates to have substantial experience in case management, particularly within the context of domestic and family violence or closely related human services. This experience should include working with vulnerable populations and understanding the complexities of trauma and its effects on families.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication with clients and stakeholders. Additional language skills, particularly in languages spoken by Aboriginal and Torres Strait Islander communities, would be considered advantageous but are not explicitly required.

Additional Notes:
This is a permanent, part-time position requiring the successful candidate to work 9 days per fortnight. The role is based in the Moreton Bay region of Queensland, Australia. The organization offers a generous award rate salary (Level 4.1 – currently $46.70 per hour) plus superannuation and full salary packaging benefits. Employees are entitled to extra leave options to ensure optimal performance and well-being. The organization emphasizes a supportive work environment with professional supervision training and wellness programs. All employees must undergo a National Police Check and a Working with Children Check, and adhere to the Child Safeguarding Policy and Code of Conduct.