Team Leader, Specialist Support Services

Job Posting Organization:
54 reasons is Australia’s leading child rights organisation, proudly part of the Save the Children Australia Group and global movement. The organization is dedicated to ensuring that children and young people have their rights met and thrive in all their diversity. With a workforce of approximately 600 employees, 54 reasons operates across every state and territory in Australia, providing quality services to children and their caregivers, including in remote areas and capital cities. The organization is committed to professional growth, wellbeing, and impactful service delivery, focusing on the voices of children and their needs.

Job Overview:
The Team Leader, Specialist Support Services position is a full-time, maximum term role until the end of June 202

• The successful candidate will lead the SHIELD and Victim Connect teams, focusing on delivering high-quality, client-led, and trauma-informed support to individuals, families, and communities affected by violence and trauma. This role combines leadership, practice excellence, and partnership development, contributing to innovative services that support recovery, resilience, and positive change. The position requires a confident and compassionate leader who can build strong relationships and support high-performing teams, ensuring that the services provided are effective and impactful.

Duties and Responsibilities:
The duties and responsibilities of the Team Leader include leading a dedicated team of practitioners, ensuring the delivery of specialist counselling and support services to individuals impacted by violence and trauma. The role involves maintaining strong sector partnerships and community networks to maximize support and advocacy for victims, supporting innovation and practice excellence, and promoting safety and accountability in programs that work with men. The Team Leader will also be responsible for empowering clients on their recovery journey, ensuring high-quality, client-led practices, and contributing to the overall mission of the organization.

Required Qualifications:
Candidates must possess a relevant tertiary qualification in Psychology, Social Work, Counselling, Human Services, or a related discipline. A genuine passion for supporting and managing a high-performing team to meet and exceed objectives and achieve positive outcomes for children and young people is essential. Proven experience working with victims of violent crime, domestic and family violence, and vulnerable communities using trauma-informed and strength-based approaches is required. Additionally, a strong understanding of culturally responsive practice, risk assessment, stakeholder engagement, and working with men at different stages of their healing journey is necessary.

Educational Background:
The educational background required for this position includes a relevant tertiary qualification in fields such as Psychology, Social Work, Counselling, Human Services, or a related discipline. This educational foundation is crucial for understanding the complexities of trauma-informed care and the needs of individuals affected by violence and trauma.

Experience:
The position requires candidates to have substantial experience in victim support services, particularly in working with individuals affected by violent crime and trauma. Experience in leading remote teams is highly valued, as the role involves managing a team that may not always be co-located. Candidates should have a proven track record of delivering positive outcomes for clients and communities, demonstrating their ability to lead effectively in challenging environments.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication within the organization and with clients. Additional language skills may be beneficial, particularly in communities with diverse linguistic backgrounds, but they are not explicitly required for this position.

Additional Notes:
This is a full-time position with a maximum term until the end of June 202

• The role allows for remote work when not delivering programs or attending meetings, with access to a shared office. The organization offers an award rate salary (currently SCHADS 6.1 - $58.37 per hour) along with full PBI salary packaging benefits. Employees also receive support for workplace wellness, including access to a free, confidential Employee Wellbeing Program, and opportunities for internal employment and development. The organization values diversity and inclusion, encouraging candidates from Aboriginal and Torres Strait Islander backgrounds to apply. All employees are required to undergo a National Police Check and a Working with Children Check, and must adhere to the Child Safeguarding Policy and Code of Conduct.