Workplace Applications & SMART IT Associate

Job Posting Organization:
The European Bank for Reconstruction and Development (EBRD) is a pioneering international organization that was established in 199

• The EBRD's mission is to foster the transition towards open market-oriented economies and to promote private and entrepreneurial initiative in countries from Central Europe to Central Asia. The organization operates in over 30 countries and employs a diverse workforce that reflects a wide range of backgrounds and experiences. The EBRD is committed to sustainability, equality, and digital transformation, making it a unique place to work.

Job Overview:
The Workplace Applications & SMART IT Associate position is designed for individuals who are passionate about workplace technology and digital experiences. This role involves leading the implementation, integration, and lifecycle management of workplace applications and SMART IT solutions. The associate will work closely with both technology and business teams to deliver innovative solutions that enhance productivity and connectivity in the workplace. The position requires a blend of technical expertise, stakeholder engagement, and a focus on technology innovation to drive significant business impact. The associate will manage the end-to-end lifecycle of workplace applications, ensuring they align with enterprise architecture and security" style="border-bottom: 1px dotted #007bff !important;">security standards while meeting business requirements. This role is crucial in supporting a modern and productive working environment.

Duties and Responsibilities:
The duties and responsibilities of the Workplace Applications & SMART IT Associate include managing the entire lifecycle of workplace applications and SaaS solutions, from onboarding to retirement. The associate will lead the implementation and integration of workplace technologies, ensuring they align with enterprise architecture and security standards. They will partner with various business departments to deliver SMART IT solutions, including IoT-enabled technologies and smart building systems. Collaboration with architects, security, QA, and engineering teams is essential for designing, testing, deploying, and supporting new solutions. The associate will also drive workplace technology initiatives, manage vendor relationships, and support application governance processes. Continuous improvement and automation opportunities will be a focus, enhancing user experiences across workplace technology services.

Required Qualifications:
Candidates must have experience managing enterprise applications or workplace technology platforms throughout their lifecycle. A good understanding of SaaS applications and cloud-based solutions is essential, along with experience in systems integration, APIs, and platform connectivity. Knowledge of enterprise architecture, governance, security, and compliance requirements is necessary, as well as familiarity with workplace technologies such as smart building systems and AV/meeting room technologies. Strong stakeholder management, communication, analytical, and problem-solving skills are required, along with a degree in Information Technology, Engineering, Computer Science, or equivalent professional experience.

Educational Background:
The educational background required for this position includes a degree in Information Technology, Engineering, Computer Science, or a related field. Equivalent professional experience may also be considered. Candidates should possess a solid foundation in technology principles and practices relevant to workplace applications and SMART IT solutions.

Experience:
The position requires candidates to have a significant level of experience in managing enterprise applications or workplace technology platforms. This includes a proven track record of working within a structured enterprise IT environment and familiarity with IT service management practices and tools such as ServiceNow. Experience with systems integration and managing technology vendors is also beneficial.

Languages:
While the job does not specify mandatory languages, proficiency in English is likely essential given the international nature of the organization. Additional languages may be considered an asset, particularly those relevant to the EBRD's member countries.

Additional Notes:
The contract for this position is fixed-term for a duration of three years. The EBRD promotes a hybrid and flexible working environment, encouraging collaboration in person at least three days a week. The organization values diversity and inclusion, ensuring equal opportunities for all candidates. The EBRD also emphasizes employee wellbeing and offers a comprehensive suite of competitive benefits.