Donor Relation and Data Intern

Job Posting Organization:
The UNHCR, or the United Nations High Commissioner for Refugees, is a global organization established in December 195

• Its mission is to lead and coordinate international action to protect and assist refugees and other people of concern. The organization operates in over 122 countries, employing a dedicated workforce that focuses on saving lives, protecting rights, and building a better future for forcibly displaced communities and stateless individuals. UNHCR's Private Sector Partnerships (PSP) team plays a crucial role in diversifying funding sources through partnerships with companies, foundations, and individual donors, particularly in regions such as Europe, MENA, Americas, Africa, and Asia. The organization is committed to mobilizing the private sector to support its fundraising activities, especially in France, where it has been active since 2013.

Job Overview:
The Donor Relation and Data Intern position is designed for individuals who are passionate about fundraising and refugee issues. This internship offers a unique opportunity to gain hands-on experience within UNHCR’s Individual Giving (IG) team. The intern will be involved in various aspects of donor relationship management and data handling, providing essential support to the office while also gaining insights into the workings of a major international organization. The role is expected to last between six to eight months, allowing the intern to contribute meaningfully to the team while developing their professional skills in a supportive environment.

Duties and Responsibilities:
The intern will have a diverse set of responsibilities that may evolve based on the team's priorities. Key duties include:

• Donor Relationship and Stewardship: - Managing day-to-day donor care by responding to inquiries from donors and supporters via phone and email. - Assisting with routine communications, including thank you letters and tax receipts. - Supporting colleagues in processing offline donations. - Maintaining accurate data in the CRM system. - Engaging in daily communications with donors and monitoring reactivation and retention programs. - Collaborating with the PSP team to develop high-quality donor communication content. - Assisting with administrative tasks and cross-project support as needed.
• CRM Data and Reporting: - Assisting the Database team with data entry and tracking contacts in the Salesforce database. - Ensuring effective data management processes to maintain data integrity. - Regularly updating supporter details and following up on fundraising campaign performances. - Providing support for reporting to the PSP France team and developing guidelines for effective use of Salesforce and fundraising platforms.

Required Qualifications:
Candidates for this internship should meet the following essential qualifications: - Recent graduates or current students in a relevant field such as business administration, data science, or marketing. - Completion of at least two years of undergraduate studies in a related area. - Strong writing skills and oral fluency in French, with a working level of English. - Proficiency in computer applications, particularly Word, Excel, and PowerPoint, along with an interest in data management. - Demonstrated initiative, autonomy, and organizational skills. - Ability to prioritize tasks effectively and manage emergencies. - A strong interest in fundraising activities and a commitment to supporting UNHCR's mission and refugees.

Educational Background:
The ideal educational background for this position includes recent graduates or current students from accredited universities or higher education institutions recognized by UNESCO. Candidates should have completed at least two years of undergraduate studies in fields relevant to the organization's work, such as business administration, data science, or marketing. This educational foundation will equip interns with the necessary skills and knowledge to contribute effectively to the team's objectives.

Experience:
The internship is targeted at individuals who are either recent graduates or current students, meaning that formal work experience is not a strict requirement. However, candidates should have completed at least two years of undergraduate studies in a relevant field, which implies a foundational level of experience in academic or volunteer settings related to fundraising, data management, or donor relations.

Languages:
Fluency in French is mandatory for this position, as the intern will be engaging with French-speaking donors and supporters. A working level of English is also required, enabling effective communication within the international context of UNHCR. While additional languages are not specified as mandatory, they could be beneficial in enhancing communication with a broader audience.

Additional Notes:
This internship is structured as a full-time role, requiring 40 hours of work per week, from Monday to Friday, with working hours from 9 AM to 6 PM. The initial duration of the internship is set for six months, with the possibility of extension up to a maximum of eight months. The position is based in Paris, France, and is compensated according to UNHCR policy. Interested candidates are encouraged to consult the UNHCR website for application guidance and details. In case of technical issues during the application process, candidates can reach out to the designated recruitment support email for assistance.