Information Systems Assistant

Job Posting Organization:
The position is located within the Digital and Technology Support Section (DTS) of the Statistics, Data and Digital Service (SDDS) at the United Nations Conference on Trade and Development (UNCTAD). UNCTAD was established in 1964 and is dedicated to promoting the integration of developing countries into the global economy. The organization focuses on trade, investment, and sustainable development, and operates in over 190 countries, employing thousands of staff members worldwide. UNCTAD's mission is to support developing countries in their efforts to achieve sustainable development through trade and investment, providing them with research, policy analysis, and technical assistance.

Job Overview:
The Information Systems Assistant will play a crucial role in supporting the Digital and Technology Support Section by acting as a focal point for user requests and providing basic technical support on software applications. The position involves assisting in the planning, design, development, and maintenance of customized application software systems. The assistant will work closely with senior IT staff to define requirements and build prototypes based on detailed instructions. Additionally, the role includes maintaining legacy asset management systems and ensuring compliance with security" style="border-bottom: 1px dotted #007bff !important;">security standards. The assistant will also conduct research on new technologies and assist in testing and evaluating new products, ensuring that the organization remains at the forefront of technological advancements. This position requires a proactive approach to problem-solving and a commitment to supporting users effectively.

Duties and Responsibilities:
The Information Systems Assistant will be responsible for a variety of tasks, including: acting as the primary contact for user requests; providing technical support for software applications; assisting in the planning and development of customized software systems; maintaining and redeveloping legacy applications; supporting software development matters, including security and data integrity; conducting ongoing reviews with users and developers; maintaining regular contact with users and technical staff; conducting research on new technologies; supporting the configuration and testing of mobile applications; and performing other related duties as required. The assistant will need to demonstrate professionalism, teamwork, and effective planning and organizing skills to succeed in this role.

Required Qualifications:
Candidates must possess a high school diploma or equivalent. For those with a first-level university degree or higher, the minimum required experience is reduced from five years to three years. A minimum of five years of experience in information systems analysis, programming, systems administration, software development, or related areas is required. Additionally, candidates should have experience in HTML, CSS, PHP, JavaScript development, and familiarity with major Content Management Systems (CMS) such as Drupal or WordPress. Experience in telecom mobile application testing across various networks is also desirable.

Educational Background:
A high school diploma or equivalent is required for this position. Candidates with a first-level university degree or higher will have a reduced experience requirement, making them eligible with only three years of relevant experience. This educational background is essential for understanding the technical aspects of the role and for effectively supporting the organization's information systems needs.

Experience:
The position requires a minimum of five years of relevant experience in information systems analysis, programming, systems administration, and software development. Candidates should also have two years of experience in web development technologies such as HTML, CSS, PHP, and JavaScript, as well as experience with major CMS platforms. Additionally, three years of experience in testing telecom mobile applications across various network types is desirable, indicating a strong background in both software development and telecommunications.

Languages:
English and French are the working languages of the United Nations Secretariat. For this position, proficiency in English is required at UN Level III, while knowledge of either French, Spanish, Arabic, Russian, or Chinese (Mandarin) is desirable at varying levels. This multilingual requirement reflects the diverse environment of the United Nations and the need for effective communication across different languages.

Additional Notes:
This temporary job opening has an initial duration of two months, with the possibility of extension based on performance and availability of funds. Candidates should be aware that there is no expectation of a fixed-term appointment following this temporary assignment. The position is subject to the United Nations' policies regarding temporary appointments, including eligibility requirements and conditions of service. The United Nations is committed to maintaining a non-smoking environment and providing reasonable accommodations for applicants with disabilities. Candidates are encouraged to follow all application instructions carefully and to provide accurate information regarding their qualifications.