UNHCR Database Intern

Job Posting Organization:
The UNHCR (United Nations High Commissioner for Refugees) is an international organization dedicated to protecting the rights and well-being of refugees and displaced persons. Established in 1950, UNHCR operates in over 130 countries, providing assistance and support to millions of people worldwide. The organization aims to ensure that everyone has the right to seek asylum and find safe refuge in another state, as well as to return home voluntarily, integrate locally, or resettle in a third country. UNHCR's mission is to safeguard the rights of refugees and to ensure that they can access essential services, including education, healthcare, and livelihood opportunities. The organization employs thousands of staff members and collaborates with various partners, including governments, NGOs, and the private sector, to fulfill its mission.

Job Overview:
The UNHCR Database Intern will play a crucial role in supporting the Data Management team within the Private Sector Partnerships (PSP) unit. This internship is designed for individuals who are passionate about data management and wish to gain hands-on experience in a dynamic environment. The intern will assist in maintaining data integrity and organization, which are vital for effective campaign execution and donor relationship management. The position involves working closely with the Data Management Associate and contributing to various data operations, including data cleaning, donor segmentation, and operational support for CRM systems like Salesforce. The intern will also have the opportunity to learn about payment gateway operations and how to monitor transactions effectively. By the end of the internship, the intern is expected to have a solid understanding of data flows and systems, as well as improved skills in data management and analysis.

Duties and Responsibilities:
The intern's duties and responsibilities will include:

• Data Management and Salesforce: Performing updates, corrections, data cleaning, standardization, and enrichment of data.
• Supporting the creation and maintenance of donor records to ensure accurate and up-to-date information.
• Assisting in monitoring database integrity to identify and rectify any discrepancies.
• Donor Segmentation: Supporting the creation of segmentation lists and data extraction under the guidance of the PSP team, as well as documenting segmentation processes for future reference.
• Payment Gateway Operations: Monitoring transactions and supporting reconciliation and adjustments to ensure accurate financial records.
• Data Cleaning: Executing deduplication, standardization, and organization tasks to enhance data quality.
• Operational Support: Assisting with ad hoc requests and process improvements to streamline data management operations.
• Collaborating with the PSP and other internal teams as required to support various initiatives and projects.

Required Qualifications:
To qualify for this internship, candidates must meet the following minimum qualifications:

• Be a recent graduate (completed studies within one year of applying) or have completed at least two years of undergraduate studies in a relevant field such as Data Engineering, Information Systems, Statistics, or related disciplines from a university accredited by UNESCO.
• Demonstrate a strong interest in data management, systems, and CRM tools.
• Possess strong organizational skills, attention to detail, analytical skills, and a genuine interest in working with data.
• Fluency in Portuguese is mandatory, along with intermediate communication skills in English.
• Familiarity with databases and CRM tools, such as Excel, Salesforce, and Power BI, is desirable but not required.

Educational Background:
Candidates must have completed at least two years of undergraduate study in a relevant field related to UNHCR's work. This includes disciplines such as Data Engineering, Information Systems, Statistics, or other related fields. Additionally, applicants must be current undergraduate, graduate, or Ph.D. students, or recent graduates who completed their studies within the last two years at an IAU/UNESCO-accredited university.

Experience:
The position is designed for individuals who are either recent graduates or current students with at least two years of relevant undergraduate study. Therefore, candidates are not required to have extensive professional experience, but a strong interest in data management and familiarity with CRM tools will be beneficial. The internship is an opportunity for candidates to gain practical experience in a professional setting and develop their skills further.

Languages:
Fluency in Portuguese is mandatory for this position, as it is essential for effective communication and data management within the organization. Additionally, candidates should possess intermediate communication skills in English, which is important for collaboration with international teams and understanding documentation. While Portuguese is the primary language required, knowledge of other languages may be considered an asset but is not mandatory.

Additional Notes:
This internship is classified under the family type 'Family' and is categorized as an internship position. The target start date for the internship is July 15, 2026, and the application deadline is set for July 11, 202

• The position does not require a functional clearance and is not remote, indicating that the intern will be expected to work on-site. The internship provides an excellent opportunity for individuals looking to gain experience in the humanitarian sector and contribute to the important work of UNHCR.