Family Support Specialist

Job Posting Organization:
54 reasons is Australia’s leading child rights organisation, part of the Save the Children Australia Group and a global movement dedicated to ensuring that children and young people have their rights met and thrive in all their diversity. The organization focuses on providing quality services to children and their caregivers across every state and territory, including remote areas and capital cities. With a workforce of approximately 600 people, 54 reasons embraces diversity in race, ethnicity, gender, age, disability, sexuality, cultures, and beliefs, recognizing that it takes a variety of people to accomplish their challenging work.

Job Overview:
The Family Support Specialist position is a full-time, permanent role within the Domestic and Family Violence and Sexual Assault programs. The specialist will work within a case management framework in an outreach capacity, providing essential support to individuals and families affected by domestic and family violence. The role is crucial in creating positive change and ensuring the voices of children and young people are heard. The ideal candidate will be flexible, as the service operates until 10 PM, seven days a week, and will be responsible for delivering holistic case management and promoting skills that enhance health, safety, and development for vulnerable clients.

Duties and Responsibilities:
The Family Support Specialist will be responsible for a variety of duties, including: providing holistic case management to vulnerable and disadvantaged clients; ensuring that the voices of children and young people are prioritized in all interactions; identifying client strengths and establishing goals for their programs; reviewing client progress towards these goals; and promoting skills that enhance health, safety, and development. The specialist will also be expected to maintain strong relationships with clients and stakeholders, ensuring favorable outcomes for those they support.

Required Qualifications:
Candidates must demonstrate experience in case management and possess knowledge of relevant legislation pertaining to domestic and family violence. A strong understanding of the impact of trauma on children and families is essential, along with experience working with Aboriginal and Torres Strait Islander communities. Strong report writing, analytical, and evaluation skills are required, including the ability to collate and analyze data. The position also requires a tertiary qualification in a relevant field or significant experience in the domestic and family violence sector.

Educational Background:
A tertiary qualification in social work, psychology, or a related field is preferred for this position. However, significant experience working in the domestic and family violence sector may be considered in lieu of formal qualifications. The educational background should ideally include training or coursework related to trauma-informed care and case management.

Experience:
The position requires demonstrated experience in case management, particularly in the context of domestic and family violence. Candidates should have a proven track record of working with vulnerable populations and understanding the complexities of trauma and its effects on families. Experience in outreach roles and familiarity with the challenges faced by Indigenous communities will be highly regarded.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication. Knowledge of Aboriginal and Torres Strait Islander languages may be considered an asset, enhancing the ability to connect with clients from diverse backgrounds.

Additional Notes:
This is a full-time, permanent position based in Mount Isa, Queensland, Australia. The organization offers financial assistance for relocation, a generous salary package, including a remote location allowance, and five weeks of annual leave. Support for workplace wellness is provided, including access to a confidential Employee Wellbeing Program. The organization is committed to diversity and inclusion, encouraging Aboriginal and Torres Strait Islander candidates to apply. All employees must undergo a National Police Check and a Working with Children Check, and adhere to the Child Safeguarding Policy and Code of Conduct.