Consultant for Individual Resource Mobilization

Job Posting Organization:
UNICEF, established in 1946, operates in over 190 countries and territories with a mission to save children's lives, defend their rights, and help them fulfill their potential. The organization is committed to promoting the rights of every child and offers diverse opportunities for professional and personal development. UNICEF prides itself on its inclusive culture and attractive compensation and benefits package, welcoming individuals who are passionate about making a difference in the lives of children and communities worldwide.

Job Overview:
The consultancy aims to provide essential administrative and technical support across key backend functions, including financial processing, data management, and supporter care. The consultant will play a vital role in maintaining data integrity, ensuring smooth financial reconciliation, and supporting supporter stewardship. This will enable the Individual Resource Mobilization Lead to focus on strategic priorities and growth. The consultant will work under the direct supervision of the Individual Resource Mobilization Lead and the general supervision of the Chief Partnerships, Advocacy, and Communication, undertaking various tasks to support the organization's resource mobilization efforts.

Duties and Responsibilities:
The consultant will be responsible for several key areas: Financial Processing & Reconciliation, which includes processing, tracking, and recording financial contributions through various channels, supporting the reconciliation of transaction data, identifying discrepancies, maintaining organized documentation for audits, and liaising with finance and external vendors. In Data Management & Platform Administration, the consultant will perform supporter data entry, cleaning, validation, and updates across CRM systems, ensuring accuracy and consistency of supporter records, supporting data imports and exports, and maintaining data hygiene practices. For Supporter Care & Stewardship, the consultant will manage timely acknowledgments, respond to inquiries, track feedback, and support retention activities. Additionally, the consultant will provide Operational Support for Resource Mobilization by assisting in backend setup for campaigns, preparing operational reports, documenting standard operating procedures, and contributing to process improvements.

Required Qualifications:
The position requires a Bachelor's degree in Business Administration, Finance, Information Systems, Marketing, or a related field. Candidates should have a minimum of 1-2 years of relevant professional experience in administrative, operations, data management, or resource mobilization support roles. Experience with databases, CRMs, or digital platforms is essential, and prior experience in NGOs or customer/supporter service is considered an asset.

Educational Background:
Candidates must possess a Bachelor's degree in a relevant field such as Business Administration, Finance, Information Systems, or Marketing. This educational background is crucial for understanding the financial and operational aspects of the role, as well as for effective data management and supporter care.

Experience:
The role requires 1-2 years of relevant professional experience. Candidates should have experience in administrative, operations, data management, or resource mobilization support roles. Familiarity with databases, CRMs, or digital platforms is necessary, and experience in NGOs or resource mobilization is advantageous.

Languages:
Fluency in both English and Vietnamese is mandatory for this position. This language requirement is essential for effective communication with supporters and stakeholders, as well as for managing documentation and reports.

Additional Notes:
The position is a consultancy role, and specific details regarding contract duration, seniority level, and whether it is full-time or part-time are not specified. UNICEF promotes a diverse and inclusive work environment and encourages applications from all qualified candidates, including those with disabilities. The organization has a zero-tolerance policy on conduct incompatible with its aims and objectives, including discrimination and abuse. Selected candidates will undergo rigorous reference and background checks, and UNICEF does not charge any processing fees during the recruitment process.