Housing Manager

Job Posting Organization:
CIMMYT is a cutting-edge, non-profit, international organization dedicated to solving tomorrow’s problems today. Established as a core CGIAR Research Center, CIMMYT focuses on improving the quantity, quality, and dependability of production systems and basic cereals such as maize, wheat, triticale, sorghum, millets, and associated crops through applied agricultural science. The organization operates primarily in the Global South, working to enhance the livelihood trajectories and resilience of millions of resource-poor farmers. CIMMYT is committed to building strong partnerships to create a more productive, inclusive, and resilient agrifood system within planetary boundaries. The organization is dedicated to reducing poverty, enhancing nutrition" style="border-bottom: 1px dotted #007bff !important;">food and nutrition security" style="border-bottom: 1px dotted #007bff !important;">security, and improving natural resources, making it a vital player in the global effort for a food-secure future. For more information, visit https://www.cimmyt.org/

Job Overview:
CIMMYT is seeking a dynamic, detail-oriented leader and service-oriented professional for the position of Housing Manager within the Business Services Department. This role is pivotal in overseeing and coordinating the activities of Food & Beverage, Hotel, and Housing Managers. The Housing Manager will be responsible for conducting market research and customer surveys to tailor services effectively, designing and executing promotional campaigns for hospitality services, and ensuring compliance with health, safety, and hospitality standards. The position also involves developing and enforcing standard operating procedures (SOPs) for safety and hygiene, organizing training sessions on safety protocols, and driving revenue growth through effective business planning and marketing. The Housing Manager will manage budgets, control costs, and ensure that financial targets are met while developing policies and procedures for efficient operations. Additionally, the role requires resolving complex issues and handling escalations, conducting performance evaluations, and promoting staff development.

Duties and Responsibilities:
The Housing Manager will oversee and coordinate the activities of Food & Beverage, Hotel, and Housing Managers. Key responsibilities include conducting market research and customer surveys to tailor services, designing and executing promotional campaigns for hospitality services, ensuring compliance with health, safety, and hospitality standards, and developing and enforcing SOPs for safety and hygiene. The manager will also organize training sessions on safety protocols, drive revenue growth through effective business planning and marketing, manage budgets, control costs, and ensure financial targets are met. Furthermore, the Housing Manager will develop policies and procedures for efficient operations, resolve complex issues and handle escalations, conduct performance evaluations, and promote staff development.

Required Qualifications:
Candidates must possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 5-7+ years of experience in hospitality management is required, with at least 3 years in a leadership role. Proven experience in managing financial operations across multiple business lines is essential. Candidates should also have advanced English proficiency (C1) and be native Spanish speakers. Proficiency in IT skills, including advanced Microsoft Office, Warehouse Management Systems (WMS), and ERP (Dynamics AX preferred), is also required.

Educational Background:
The position requires a Bachelor's degree in Hospitality Management, Business Administration, or a related field. This educational background is essential to ensure that the candidate has the necessary knowledge and skills to manage hospitality services effectively and to understand the complexities of business operations within the hospitality sector.

Experience:
Candidates should have a minimum of 5-7+ years of experience in hospitality management, with at least 3 years in a leadership role. This level of experience is crucial for the Housing Manager to effectively oversee the various aspects of hospitality services and to lead a team successfully. Proven experience in managing financial operations across multiple business lines is also a key requirement, ensuring that the candidate can handle the financial responsibilities associated with the role.

Languages:
The mandatory language for this position is advanced English (C1), and candidates must be native Spanish speakers. Proficiency in both languages is essential for effective communication within the organization and with external stakeholders.

Additional Notes:
CIMMYT offers an attractive remuneration package and support for continuous professional development. In addition to the provisions of the Mexican Labor Law, the benefits package includes a year-end bonus (40 days), vacation premium (56%), life and medical insurance, supermarket coupons, a savings fund, and social Mexican benefits (IMSS, SAR / Infonavit). It is important to note that only short-listed candidates will be contacted, and foreign national candidates must have legal documents to work in Mexico. This position will remain open until filled, and CIMMYT is an equal opportunity employer that fosters a multicultural work environment valuing gender equality, teamwork, and respect for diversity.