Web Assistant

Job Posting Organization:
The position is located within the Communications and Public Mobilization Section of the External Outreach Service (EOS) at the Office of the High Commissioner for Human Rights (OHCHR). The OHCHR was established to promote and protect human rights globally, and it operates in various countries to ensure that human rights are upheld. The organization is committed to fostering an inclusive environment and has a diverse workforce that reflects the global community it serves. The OHCHR employs a significant number of staff members who work collaboratively to address human rights issues and advocate for the rights of individuals worldwide.

Job Overview:
The Web Assistant will play a crucial role in managing the OHCHR.org website, serving as the primary point of contact for web-related inquiries and helpdesk services. The incumbent will be responsible for creating, updating, and deleting web content based on user requests while ensuring the quality of information through established parameters and workflows. The position requires monitoring the website for accuracy and compliance with UN guidelines, as well as assisting in the management of the Spanish version of the site. The Web Assistant will also be involved in the development and administration of OHCHR websites, utilizing technical expertise in web design and content management systems, particularly Drupal. This role demands a proactive approach to user training and documentation, ensuring that contributors are well-informed about web publishing best practices.

Duties and Responsibilities:
The Web Assistant's duties include acting as the main contact for the OHCHR.org website, providing web helpdesk services, and managing web content. Responsibilities extend to monitoring the website's validity, maintaining internal and external links, and ensuring compliance with copyright regulations. The incumbent will assist in posting and maintaining content in English and will manage the Spanish version of the website. The role also involves developing technical expertise in web design, customizing web pages using Drupal, and performing user acceptance testing for new features. Additionally, the Web Assistant will document technical issues and assist in preparing standardized documentation related to web publishing processes. Training and guidance for web content contributors will also be a key responsibility, ensuring adherence to web guidelines and best practices.

Required Qualifications:
Candidates must demonstrate professionalism through a proven ability to use standards-compliant HTML, CSS, and JavaScript. A solid understanding of web accessibility and usability principles is essential, along with up-to-date knowledge of search engine optimization (SEO) techniques. The role requires the ability to research and gather information from various sources, as well as familiarity with media platforms and digital asset management systems. Candidates should possess skills in web maintenance, design, and development, and must show a commitment to gender equality in the workplace. Strong organizational skills and the ability to plan and prioritize tasks effectively are also required.

Educational Background:
A high school diploma or equivalent is required for this position. While specific job-related qualifications are not detailed, candidates with a first-level university degree or higher may have their minimum experience requirement reduced, indicating that higher education is valued in this role.

Experience:
A minimum of five years of progressively responsible experience in web design and information management is required. However, this requirement is reduced to three years for candidates with a first-level university degree or higher. Experience with the Drupal content management system is desirable, as is familiarity with web authoring tools and graphics or multimedia applications. Additionally, experience with MemoQ or similar computer-assisted translation tools is considered an asset.

Languages:
The working languages of the United Nations Secretariat are English and French. For this position, proficiency in English and Spanish is required, with a minimum level of proficiency specified according to the UN Language Framework. Candidates must demonstrate their ability to read, write, listen, and speak in both languages at the required levels.

Additional Notes:
The position is subject to local recruitment, meaning that applicants must be authorized to work in Switzerland. Candidates selected from outside the duty station will be responsible for their relocation expenses. The United Nations emphasizes the importance of diversity and encourages female candidates to apply. The appointment may be extended based on the availability of funds and the extension of the mandate. The recruitment process does not involve any fees, and the United Nations is committed to maintaining a non-smoking environment.