Regional HR Coordinator

Job Posting Organization:
The job posting organization is the Norwegian Refugee Council (NRC), which is a humanitarian organization established to protect the rights of displaced and vulnerable people. NRC operates in multiple countries around the world, focusing on providing assistance in areas such as education, shelter, and legal aid. The organization is committed to ensuring that the needs of refugees and internally displaced persons are met, and it works closely with local communities and governments to achieve its mission. NRC has a diverse workforce and promotes a culture of inclusivity and accountability, with a strong emphasis on safety and well-being for both its employees and the communities it serves.

Job Overview:
The Regional HR Coordinator plays a crucial role in the effective management of the Regional HR function within the NRC. This position is responsible for providing comprehensive support to hosted staff, pooled global staff, and the ESA Regional team. The coordinator ensures that NRC HR policies and strategies are implemented consistently and in compliance with organizational standards. This role involves advising the Regional Director and the Regional Head of Operational Support on various human resource matters, thereby contributing to the overall effectiveness of the regional team. The coordinator is also tasked with maintaining the accessibility and integrity of HR resources, ensuring that staff have access to accurate and up-to-date information necessary for their roles. The position requires a proactive approach to HR management, focusing on data-driven decision-making and the continuous improvement of HR systems and processes.

Duties and Responsibilities:
The duties and responsibilities of the Regional HR Coordinator include developing HR statistics and quarterly dashboards to support data-driven decision-making for the regional team management. The coordinator is responsible for coordinating HR procedures across the employee lifecycle, including induction and exit processes for both national and mobile staff. This involves ensuring Duty of Care and managing HR administrative matters in collaboration with the P&O Partner, Global HR, and Head Office HR. The coordinator will regularly update the Regional HR intranet pages to ensure accuracy and relevance, as well as archive HR documents for proper organization and easy retrieval. Additionally, the coordinator serves as the focal point for the implementation and coordination of the PEOPLE HR system in the regional office, supporting the performance management process and providing user support. Specific responsibilities also include leading HR development projects, overseeing recruitment and onboarding processes, managing staff benefits, monitoring performance management cycles, and providing support in employee relations matters.

Required Qualifications:
The position requires a minimum of a bachelor’s degree in human resources management or a related field. Candidates should have at least 5 years of relevant work experience in Human Resources, particularly in complex and volatile contexts. Documented results related to the position’s responsibilities are essential. Fluency in English, both written and verbal, is mandatory, along with excellent ICT skills, including proficiency in Microsoft Office and advanced capabilities in Excel, PowerPoint, and databases. Professional knowledge and experience in HR and information management are considered assets, and professional certification in Human Resources is an added advantage. Attention to detail and a system-oriented approach are crucial for this role.

Educational Background:
Candidates must possess a minimum of a bachelor’s degree in human resources management or a related field. This educational background provides the foundational knowledge necessary for understanding HR principles, practices, and the legal framework governing employment in Kenya. Additional certifications in human resources or related areas are beneficial and may enhance a candidate's qualifications for the role.

Experience:
The ideal candidate should have a minimum of 5 years of relevant work experience in Human Resources. This experience should include working in complex and volatile contexts, which is essential for understanding the challenges faced in humanitarian settings. Candidates should demonstrate documented results related to their responsibilities in previous roles, showcasing their ability to manage HR functions effectively and contribute to organizational goals.

Languages:
Fluency in English is mandatory for this position, as it is the primary language of communication within the organization and with external stakeholders. While English proficiency is essential, knowledge of additional languages may be considered an asset, particularly if they are relevant to the regions in which NRC operates.

Additional Notes:
This position is a permanent national contract specifically for Kenyan citizens. The role is based in Nairobi, with travel requirements of up to 10%. The organization emphasizes a commitment to safety and well-being, fostering a positive working culture where employees feel valued and supported. NRC has a zero-tolerance policy towards exploitation and abuse, ensuring that all employees adhere to the organization's values of dedication, innovation, inclusivity, and accountability.