Learning & Development Officer

Job Posting Organization:
UNICEF, established in 1946, operates in over 190 countries and territories with a mission to save children's lives, defend their rights, and help them fulfill their potential from early childhood through adolescence. The organization is committed to promoting the rights of every child, viewing this mission not merely as a job but as a calling. UNICEF is dedicated to building careers, offering diverse opportunities for professional and personal development, and fostering a culture of belonging and growth. The organization prides itself on its attractive compensation and benefits package, which reflects its commitment to its staff and the communities it serves.

Job Overview:
The Learning & Development Officer at UNICEF's Global Shared Services Centre (GSSC) in Budapest plays a crucial role in shaping and executing a comprehensive learning strategy that aligns with the organization's modernization agenda. This position is pivotal during the GSSC's transformation into a Global Business Solutions (GBS) model. The officer will be responsible for developing innovative learning methods, including AI-driven support and peer-to-peer learning, to enhance the capabilities of staff and ensure that the learning initiatives are strategically aligned with organizational priorities. The role requires a dynamic individual who can integrate modern delivery methods into the learning architecture, ensuring that it meets the evolving needs of the organization and its workforce.

Duties and Responsibilities:
The Learning & Development Officer will undertake several key functions, including:

• Co-designing the learning architecture to ensure it meets the needs of the organization.
• Conducting Learning Needs Analysis to identify skill gaps and future capabilities.
• Building strategic partnerships to enhance learning and training offerings.
• Coordinating the delivery of training programs and managing the associated budget.
• Delivering training sessions, both in-person and online, to ensure effective knowledge transfer.
• Fostering a culture of integration and collaboration within the organization.
• Innovating learning strategies to keep pace with modern educational trends and technologies.

Required Qualifications:
Candidates must possess a university degree (Bachelor’s degree) in learning & development, human resource management, psychology, International Relations, or a related field. Additionally, they should have at least two years of professional experience in learning & development, specifically in designing and delivering learning initiatives. Experience working closely with subject matter experts and identifying learning needs is essential. Candidates should also have experience facilitating workshops, both in-person and online, and experience with international organizations or shared services/business support centers is highly desirable. Advanced knowledge of adult learning principles, including AI-driven learning tools, is required, along with the ability to conduct comprehensive learning needs assessments and oversee learning product design.

Educational Background:
A Bachelor’s degree in a relevant field such as learning & development, human resource management, psychology, or International Relations is required for this position. This educational background provides the foundational knowledge necessary for understanding the principles of adult learning and the dynamics of human resource development.

Experience:
The position requires a minimum of two years of professional experience in learning & development. This experience should include designing and delivering learning initiatives, facilitating workshops, and collaborating with subject matter experts. Experience in an international organization and a shared services or business support center is highly desirable, as it provides valuable insights into the unique challenges and opportunities within such environments.

Languages:
Fluency in English, both verbal and written, is mandatory for this position. Knowledge of another official UN language, such as Arabic, French, Russian, Spanish, or Chinese, or a local language, is considered an asset and may enhance a candidate's application.

Additional Notes:
The position is based in Budapest, Hungary, and is part of UNICEF's Global Shared Services Centre. The role may involve collaboration with colleagues across multiple locations, necessitating flexible working hours to accommodate different time zones. UNICEF promotes a culture of inclusivity and diversity, encouraging applications from all qualified candidates regardless of gender, nationality, or background. The organization offers a comprehensive benefits package, including paid parental leave and reasonable accommodations for persons with disabilities. All selected candidates will undergo rigorous reference and background checks, and adherence to UNICEF's standards and principles is mandatory.