Encuestador(a) del Displacement Tracking Matrix (DTM)

Job Posting Organization:
The International Organization for Migration (IOM) is a leading intergovernmental organization that provides services and advice concerning migration to governments and migrants alike. Established in 1951, IOM has grown to include 173 member states and operates in over 100 countries worldwide. The organization's mission is to promote humane and orderly migration for the benefit of all, ensuring that the rights of migrants are protected and that they are treated with dignity and respect. IOM works to provide solutions to migration challenges, including displacement, human trafficking, and the integration of migrants into host communities.

Job Overview:
The position of Encuestador(a) del Displacement Tracking Matrix (DTM) is crucial for supporting the implementation of data collection and information management activities by the IOM in Guatemala. The selected candidate will work under the general supervision of the Chief of Mission and direct supervision of the Information Management Officer, closely coordinating with the Mission's Information Management team. The role involves conducting structured interviews and field data collection with migrants, displaced persons, returnees, and other profiles of human mobility using standardized digital tools provided by IOM. The position demands a high level of responsibility, professionalism, and sensitivity when interacting with diverse populations, particularly those in vulnerable situations. The Encuestador(a) will play a fundamental role in generating reliable data that will guide programmatic decisions, enhance operational planning, and support humanitarian responses in Guatemala.

Duties and Responsibilities:
The Encuestador(a) will be responsible for a variety of tasks including: understanding and fully complying with the operational manuals, protocols, and guidelines of the Displacement Tracking Matrix (DTM) and IOM; conducting interviews and data collection in designated areas as coordinated by the Information Management Officer; applying surveys strictly following IOM guidelines while maintaining neutrality; explaining survey objectives clearly to ensure informed consent; collecting information only within the authorized framework; ensuring data protection and confidentiality protocols are followed; maintaining availability according to operational needs; safeguarding and properly using assigned equipment; maintaining professional conduct during field activities; participating in daily or periodic meetings with supervisors; actively engaging in training and methodological updates organized by IOM; reviewing the quality and completeness of forms before submission; reporting technical issues promptly; adhering to established security" style="border-bottom: 1px dotted #007bff !important;">security protocols; and ensuring timely reporting of operational incidents.

Required Qualifications:
Candidates must possess a General High School Diploma or a vocational technical diploma. They should have at least two years of proven experience in similar processes, knowledge of the national territory, and familiarity with migration issues, which is considered a plus. Candidates should also demonstrate proficiency in interview techniques, basic survey collection methods, and mobile device management. Good spelling and grammar skills are essential, along with flexibility to work different hours and effective time management and organization skills. A professional appearance is also required.

Educational Background:
The educational requirement for this position is a high school diploma or a vocational technical diploma. This foundational education is essential for understanding the responsibilities and tasks associated with the role of Encuestador(a).

Experience:
The position requires a minimum of two years of relevant experience in data collection or similar roles. Candidates should have a solid understanding of the national territory, including departments and municipalities, and experience in migration-related topics is advantageous. Familiarity with interview techniques and basic survey methodologies is also necessary.

Languages:
While the job description does not specify mandatory languages, proficiency in Spanish is essential due to the nature of the work and the populations being served. Additional languages may be beneficial but are not explicitly required.

Additional Notes:
The position may require travel within the defined geographical area for the consultancy, with all travel expenses to be borne by the consultant. The salary for this position is GTQ 8500.00 per month, and IOM is exempt from paying taxes in Guatemala. Consultants must provide proof of their own medical insurance for non-work-related accidents or illnesses before starting work. The IOM covers consultants against work-related accidents and illnesses at no cost during the consultancy period. The appointment is subject to medical fitness certification, accreditation, residency or visa requirements, and security checks. IOM has a zero-tolerance policy regarding conduct incompatible with the objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. IOM does not charge any fees at any stage of the recruitment process.