Associate Benefits Officer

Job Posting Organization:
The Asian Development Bank (ADB) is a leading multilateral development bank established in 1966, headquartered in Manila, Philippines. ADB's mission is to alleviate poverty and promote sustainable development in the Asia-Pacific region. With 69 member countries, including 50 from the Asia-Pacific region, ADB works collaboratively with its members and partners to address complex challenges and foster inclusive, resilient, and sustainable growth. ADB employs a diverse workforce and is committed to creating an inclusive environment where everyone is treated with respect and given equal opportunities. The organization focuses on innovative financial tools and strategic partnerships to transform lives and safeguard the planet.

Job Overview:
As an Associate Benefits Officer at ADB, you will play a crucial role in providing supervisory, technical, coordination, and operational support for administering benefits and various HR-related projects and transactions. This position is strategically located in Bangkok, Thailand, within the Thailand Resident Mission (TRM) under the Southeast Asia Department (SERD). You will report to the Designated International Staff and Officer, with a matrix reporting line to the director" style="border-bottom: 1px dotted #007bff !important;">Country Director of TRM. Your responsibilities will include ensuring compliance with ADB policies in the administration of entitlements and claims, assisting in decision-making processes, and contributing to the effective implementation of benefits and pension changes. You will also support the senior Technical Local Staff in daily operations, prepare analytical data and reports, and engage with staff to clarify benefits and policy issues, ensuring efficient client service.

Duties and Responsibilities:
Your duties as an Associate Benefits Officer will encompass a wide range of responsibilities, including:

• Administration and Claims Processing: Coordinate and validate the administration of entitlements and claims, ensuring compliance with ADB policies. Check for accuracy and consistency, recommend approvals, and liaise with internal and external contacts. Assist in decision-making by researching precedents and preparing information for reference. Implement approved benefits changes and manage contracts with service providers.
• Technical Support: Support senior staff in analytical work and project implementation, prepare reports, and ensure monitoring of employment conditions. Oversee system data maintenance and conduct analytical studies to enhance HR services.
• Communications and Knowledge Management: Monitor revisions of manuals and handbooks, document knowledge for the HR Knowledge Management Centre, and engage with staff to clarify benefits and entitlements.
• Business Continuity Support: Assist in developing and implementing Business Continuity Plans and maintain readiness for operational back-up during disruptions.
• Budget Monitoring: Prepare and monitor budgets for specific BPRS items and perform other assigned tasks as needed.

Required Qualifications:
To qualify for the Associate Benefits Officer position, you will need a bachelor's degree in Management, Business Administration, or related fields, with advanced training considered an advantage. You should have at least 5 years of relevant experience with comprehensive knowledge of HR operations, particularly in benefits administration. Attention to detail is crucial, along with proficiency in office technology applications and HR information systems. You must possess effective report-writing skills in English and the national language, and the ability to guide junior team members while working collaboratively in a team environment. Strong interpersonal skills are essential for liaising with diverse individuals.

Educational Background:
The educational background required for this position includes a bachelor's degree in Management, Business Administration, or a related field. Advanced training in HR management or related disciplines is considered an advantage, as it enhances your capability to perform the duties associated with the role effectively.

Experience:
The position requires at least 5 years of relevant experience in HR operations, specifically in benefits administration. This experience should encompass a comprehensive understanding of policies and procedures related to HR functions, ensuring that you are well-equipped to handle the responsibilities of the Associate Benefits Officer role.

Languages:
Proficiency in English is mandatory, as effective report-writing and communication with staff will be required. Knowledge of the national language of Thailand is also necessary, as it may be required for certain tasks and interactions. Additional language skills may be considered an asset but are not mandatory.

Additional Notes:
This appointment is open to both internal and external applicants, but it is specifically for local staff positions, meaning it is only available to nationals and permanent residents of Thailand. The position is a fixed-term appointment with the option to renew, initially for a period of up to 3 years or until the Normal Retirement Date (NRD), whichever comes first. ADB may choose to renew the appointment based on various factors, including the staff's performance and the organization's needs. The position offers competitive compensation and a comprehensive benefits package, including paid leave, medical benefits, life insurance, staff development opportunities, and a retirement plan.