Caseworker

Job Posting Organization:
The International Rescue Committee (IRC) is a prominent humanitarian organization that was founded in 1933 at the behest of Albert Einstein. The IRC is dedicated to responding to the world's most severe humanitarian crises, providing assistance to restore health, safety, education, economic wellbeing, and empowerment to individuals affected by conflict and disaster. With operations in over 40 countries and 29 cities across the United States, the IRC employs a diverse workforce committed to delivering impactful services that help millions regain their dignity and hope. The organization is recognized as one of the largest international non-governmental organizations (INGOs) and is driven by a mission to positively influence the lives of individuals worldwide, making it a vital force for humanity.

Job Overview:
The Caseworker position is integral to the IRC's mission of supporting refugees and qualified immigrants during their resettlement process. This role involves providing trauma-informed services that facilitate a positive resettlement experience and promote client self-sufficiency. The Caseworker will engage closely with clients to develop tailored service plans that address their unique needs and preferences. This includes coordinating essential services such as housing, food, medical care, and transportation, ensuring that clients are well-oriented to their new environment. The Caseworker will also conduct intake assessments, monitor client progress, and collaborate with various stakeholders to ensure that clients have access to the necessary resources and support. The position requires a proactive approach to problem-solving and a commitment to fostering positive relationships with clients and community partners.

Duties and Responsibilities:
The Caseworker's responsibilities encompass a wide range of tasks aimed at supporting clients throughout their resettlement journey. Key duties include:

• Coordinating and delivering timely pre- and post-arrival services to ensure clients have access to essential living resources such as housing, food, medical care, and transportation.
• Conducting intake assessments to evaluate client needs and developing individualized self-sufficiency plans in collaboration with clients.
• Providing ongoing support through direct services, referrals, and advocacy to help clients achieve their established goals.
• Monitoring client progress and addressing any challenges that arise, ensuring that available resources are effectively utilized.
• Documenting client interactions and maintaining accurate records in accordance with program requirements.
• Collaborating with coworkers and partner organizations to build and maintain relationships that benefit clients.
• Utilizing personal or IRC vehicles to transport clients and materials as needed, including airport pickups.
• Potentially training and leading volunteers and interns in their activities.
• Performing other duties as assigned to support the overall mission of the IRC.

Required Qualifications:
Candidates for the Caseworker position should possess a range of qualifications that enable them to effectively support clients. Required qualifications include:

• A Bachelor’s degree in social work or a related field is preferred.
• Relevant professional experience in the human services field is required, with a minimum of 2 years of experience strongly preferred.
• Experience working with refugee and/or immigrant populations is highly desirable.
• Strong relationship-building, diplomacy, and networking skills are essential for effective collaboration with clients and partners.
• Demonstrated success in a multicultural environment, showcasing the ability to communicate effectively across diverse backgrounds.
• A self-starter mentality with excellent problem-solving skills, capable of managing multiple tasks and prioritizing effectively.
• Attention to detail and accuracy in all work outputs.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and the ability to utilize digital tools for data entry and research.

Educational Background:
The educational background required for the Caseworker position includes a Bachelor’s degree in social work or a related field. This educational foundation is critical for understanding the complexities of human services and the specific needs of refugees and immigrants. Candidates with relevant coursework or training in social work, psychology, or community services will be well-prepared for the responsibilities of this role.

Experience:
The position requires candidates to have relevant professional experience in the human services field, with a minimum of 2 years of experience strongly preferred. This experience should ideally include direct work with refugee and/or immigrant populations, providing candidates with the necessary skills and insights to effectively support clients during their resettlement process. Candidates should demonstrate a history of successful engagement in similar roles, showcasing their ability to navigate the challenges faced by clients in these vulnerable populations.

Languages:
Fluency in English, both spoken and written, is mandatory for this position. Additionally, proficiency in languages spoken by IRC’s clients is highly desired, as it enhances communication and support for clients from diverse backgrounds. Candidates who can speak multiple languages will have a distinct advantage in effectively serving the needs of the community.

Additional Notes:
The Caseworker position is a full-time role that may involve a combination of standard office work, remote tasks, and fieldwork within the service delivery area. Candidates should be prepared for occasional weekend and/or evening work as required by client needs. The compensation for this position is set at a pay range of $25 per hour, applicable to US-based candidates. This pay range is influenced by various factors, including the labor market, job type, internal equity, and budget considerations. The IRC offers a comprehensive benefits package, including sick days, paid time off, medical and dental insurance, a retirement savings plan, and an Employee Assistance Program. The organization is committed to equal opportunity employment and considers all applicants based on merit, without discrimination.