Senior Travel Assistant

Job Posting Organization:
The Asian Development Bank (ADB) is a leading multilateral development bank that was established in 196

• Its mission is to alleviate poverty and promote sustainable development in the Asia-Pacific region. ADB is headquartered in Manila, Philippines, and is owned by 69 members, with 50 of them from the region. The organization employs a diverse workforce and operates in various countries across Asia and the Pacific, focusing on inclusive, resilient, and sustainable growth. ADB collaborates with its members and partners to address complex challenges, utilizing innovative financial tools and strategic partnerships to improve lives and build quality infrastructure.

Job Overview:
The Senior Travel Assistant position is a critical role within the Travel Team of the Procurement and Contracts Administration Unit at ADB. This position is responsible for providing comprehensive support in the administration of travel-related matters, ensuring that all travel policies and procedures are adhered to. The Senior Travel Assistant will act as a point of contact for staff inquiries regarding travel, resolving issues when possible or directing them to the appropriate resources. The role involves monitoring administrative requirements, supporting procurement activities related to travel services, processing invoices, and assisting colleagues with travel expense systems. Additionally, the Senior Travel Assistant will draft correspondence, manage document flow, and compile travel data for reporting purposes. This position requires a proactive approach to ensure that travel arrangements are efficient and compliant with ADB standards.

Duties and Responsibilities:
The Senior Travel Assistant will have a variety of duties and responsibilities, including but not limited to: responding to staff inquiries on travel policies and procedures; resolving travel-related issues or directing them to the appropriate focal points; ensuring adherence to ADB policies and travel service standards; supporting procurement activities involving airlines, hotels, and travel agencies; processing invoices for travel-related expenses; assisting colleagues with travel expense systems such as Concur; drafting correspondence and coordinating with embassies on visa requests; managing document flow and maintaining accurate records; organizing meetings and training sessions; compiling and analyzing business travel data; and arranging travel for supervisors according to ADB procedures. The role may also involve performing other duties as assigned in the workplan.

Required Qualifications:
Candidates for the Senior Travel Assistant position must possess a Bachelor's degree in tourism, business administration, accounting, management, or related fields. A minimum of 5 years of relevant professional experience in the travel industry is preferred, which may include experience with airlines, hotels, online travel agencies, or corporate travel management. Familiarity with visa policies and travel requirements for ADB personnel is essential. Proficiency in office administration and relevant computer applications, including Microsoft Office 365 and Oracle, is required. Previous international travel experience is considered an asset, and candidates must demonstrate excellent written and verbal communication skills in English.

Educational Background:
The educational background required for the Senior Travel Assistant position includes a Bachelor's degree in a relevant field such as tourism, business administration, accounting, or management. This educational foundation is crucial for understanding the complexities of travel management and administration within a corporate environment.

Experience:
The position requires at least 5 years of relevant professional experience in the travel industry. This experience should ideally encompass various aspects of travel management, including working with airlines, hotels, travel agencies, or corporate travel management. Familiarity with travel policies and procedures, as well as experience in handling travel-related inquiries and issues, is highly advantageous.

Languages:
The mandatory language requirement for this position is a strong command of written and verbal English. Proficiency in additional languages may be considered beneficial but is not explicitly required for the role.

Additional Notes:
This appointment is a fixed-term position with the possibility of renewal, initially for a period of up to 3 years or until the Normal Retirement Date (NRD), whichever comes first. The decision to renew the appointment will depend on various factors, including the organizational needs and the performance of the staff member. The position is open to both internal and external applicants, and ADB encourages candidates from diverse backgrounds to apply. The organization offers a competitive salary and a comprehensive benefits package, including retirement plans, medical benefits, paid leave, and staff development opportunities.