Registration Assistant

Job Posting Organization:
The job posting organization is UNHCR, the United Nations High Commissioner for Refugees, which was established in 195

• Its mission is to safeguard the rights and well-being of refugees, to ensure that everyone has the right to seek asylum and find safe refuge in another state, and to return home voluntarily. UNHCR operates in over 130 countries and has a workforce of more than 18,000 staff members dedicated to helping those forced to flee their homes due to conflict, persecution, or violence. The organization works to provide protection, assistance, and solutions for refugees and displaced persons, ensuring their rights are upheld and their needs are met.

Job Overview:
The Registration Assistant plays a crucial role within the registration team, primarily supporting all activities related to the registration of asylum seekers and refugees. This position is supervised by a more senior colleague, typically the Registration Officer, and involves responding to queries regarding UNHCR's registration procedures, rights, and entitlements. The Registration Assistant is responsible for maintaining accurate records and data management related to individual registration cases. The role also includes liaising with protection staff and partners to ensure timely identification and referral of persons of concern for protection follow-up. Additionally, the incumbent may provide interpretation and translation services when required, depending on their language competencies. This position is essential in ensuring that the registration process is efficient, accurate, and sensitive to the needs of vulnerable populations.

Duties and Responsibilities:
The duties and responsibilities of the Registration Assistant include conducting registration interviews in accordance with local Standard Operating Procedures (SOPs) and registration standards. The incumbent must respond to queries from asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. Maintaining accurate and up-to-date records and data related to all individual registration cases is a critical responsibility. The Registration Assistant must identify persons with specific needs and ensure timely referral to protection follow-up as required. Collaboration with protection staff and/or partners in the delivery of assistance and programming is essential, including the provision of identity and entitlement documentation. The incumbent may also act as an interpreter and translator when needed and refer cases to other units within the office and to implementing partners as necessary. Furthermore, the Registration Assistant supports the identification and management of risks and seeks to seize opportunities impacting objectives in their area of responsibility, ensuring decision-making is risk-based. Other related duties may be assigned as required.

Required Qualifications:
The minimum qualifications for the Registration Assistant position include a High School Diploma with at least one year of relevant experience, or a Bachelor's degree or equivalent higher education. Essential functional skills include IT-computer literacy, which is crucial for managing data and records effectively. The position does not specify additional essential qualifications beyond the educational requirements, but desirable qualifications include experience working with UNHCR proGres software, which is a registration tool used by the organization.

Educational Background:
The educational background required for the Registration Assistant position includes a High School Diploma as a minimum, with a preference for candidates who hold a Bachelor's degree or higher in relevant fields. While specific fields of education are not mandated, knowledge in areas such as Social Sciences, Statistics, Mathematics, or Information Technology is beneficial. Certifications in these areas may enhance a candidate's profile, particularly those marked as essential.

Experience:
The level of experience required for the Registration Assistant position is at least one year of relevant experience, which can be gained through various roles in humanitarian assistance, refugee support, or related fields. While specific prior experience with UNHCR is not mandatory, familiarity with the organization's processes and tools, such as the proGres software, is considered desirable and may give candidates an advantage during the selection process.

Languages:
For this position, knowledge of English is mandatory, along with the UN working language of the duty station if it is not English. For National Professional jobs, knowledge of the local language is also required. Proficiency in additional languages can be advantageous, particularly in enhancing communication with diverse populations and stakeholders.

Additional Notes:
This position is classified under the UNOPS LICA4 category and is not home-based. The target start date for the role is March 1, 202

• The position is categorized under a non-family type with a residential location, indicating that the incumbent may not be accompanied by family members during their assignment. The role is full-time, and the deadline for applications is set for February 8, 202
• The hardship level for this position is classified as E, indicating a high level of hardship associated with the location.