Line Management for Support Staff at Area Field Office

Job Posting Organization:
The Norwegian Refugee Council (NRC) is a global humanitarian organization established to assist people who are forced to flee their homes due to conflict, persecution, or natural disasters. NRC has been operational for several decades and has built a reputation for providing high-quality aid and advocating for the rights of refugees and internally displaced persons (IDPs). The organization operates in multiple countries around the world, focusing on areas where the need is greatest and where other organizations may not be able to reach. NRC is committed to fostering a supportive culture that encourages professional growth and innovation among its employees, with a strong emphasis on diversity, equity, and inclusion.

Job Overview:
The position of Line Management for Support Staff at the Area Field Office involves overseeing various support functions including Finance, HR & Admin, Logistics, ICT, and Humanitarian Access & security" style="border-bottom: 1px dotted #007bff !important;">Security. The role is integral to the Area Management Team (AMT) and requires compliance with NRC policies, donor requirements, and adherence to operational guidelines. The individual in this position will provide input on operational support to the Area Strategy, ensuring that operational support aligns with program plans. This role also includes the implementation of new country-specific technical SOPs and guidelines, as well as the coordination of budgets and costs for shared functions within the Area Field Office. The position emphasizes the importance of training and development for staff, as well as collaboration with various stakeholders including government entities and other NGOs.

Duties and Responsibilities:
The duties and responsibilities of this position are extensive and include: line management for support staff at the Area Field Office, ensuring compliance with NRC policies and donor requirements, providing operational support input to the Area Strategy, implementing new technical SOPs and guidelines, coordinating budgets and costs for shared functions, supporting staff training and development, collaborating with NRC stakeholders, completing regular reports for the Area Manager, promoting the rights of IDPs and returnees, facilitating access to beneficiaries, managing relationships with local authorities, assisting in the recruitment of support staff, overseeing timely recruitment processes, reporting violations of NRC’s personnel policies, acting as an area-level trainer for NRC Way Plus, ensuring accurate tracking of support information, securing supporting documentation, performing responsibilities of Security Focal Point in the absence of dedicated personnel, providing security induction for new recruits, contributing to the annual Southeast Area Security Risk Assessment, and establishing a positive working environment based on NRC values.

Required Qualifications:
The required qualifications for this position include a strong understanding of the context in Southeast Myanmar, particularly in the East Bagon and Kayah regions. Candidates should possess knowledge of Myanmar and other major ethnic languages spoken in Southeast Myanmar. Additionally, experience in similar positions within other organizations is essential, along with a background in training and capacity building of teams and staff. Familiarity with working alongside Civil Societies is also a valuable asset.

Educational Background:
Candidates for this position are expected to have a relevant educational background that aligns with the responsibilities of the role. This may include degrees or certifications in fields such as humanitarian studies, management, social sciences, or related disciplines that equip them with the necessary skills and knowledge to perform effectively in a humanitarian context.

Experience:
The level of experience needed for this position is significant, as candidates should have prior experience in similar roles within humanitarian organizations or NGOs. This experience should encompass a range of responsibilities related to operational support, team management, and collaboration with various stakeholders. The ideal candidate will have a proven track record of successfully managing support functions and contributing to program implementation in challenging environments.

Languages:
Mandatory languages for this position include proficiency in English, as it is essential for communication within the organization and with external partners. Additionally, knowledge of Myanmar and other major ethnic languages in Southeast Myanmar is highly desirable, as it will facilitate better engagement with local communities and stakeholders.

Additional Notes:
This position may involve a full-time commitment and could be subject to specific contract durations based on the needs of the organization and the operational context. The role is positioned at a seniority level that requires a high degree of responsibility and accountability. NRC is committed to recruiting both nationally and internationally, ensuring that the best candidates are selected to meet the needs of the organization. Compensation and benefits will be aligned with NRC's policies and standards, reflecting the importance of the role in supporting humanitarian efforts.