Team Assistant - Administrative & Client Support

Job Posting Organization:
The International Finance Corporation (IFC) is a member of the World Bank Group, which is one of the largest sources of funding and knowledge for developing countries. Established to help countries solve their greatest development challenges, the World Bank Group is a unique partnership of five global institutions dedicated to ending poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and over 120 offices worldwide, the organization collaborates with public and private sector partners to invest in groundbreaking projects, utilizing data, research, and technology to develop solutions to urgent global challenges. The IFC specifically focuses on the private sector in emerging markets, working in more than 100 countries and leveraging private sector solutions to create markets and opportunities. In fiscal year 2025, IFC committed a record US$71.7 billion to private companies and financial institutions in developing countries, aiming to create a world free of poverty on a livable planet. For more information, visit their website at https://www.ifc.org.

Job Overview:
The Team Assistant position at IFC in Rabat, Morocco, is designed to provide proactive administrative and operational support to the Rabat-based team. This role is pivotal in ensuring seamless coordination and fostering collaboration within the team, which is essential for the impactful delivery of development initiatives across the North-Africa region. The Team Assistant will be responsible for a variety of administrative tasks that contribute to the overall efficiency and effectiveness of the team. This includes managing schedules, coordinating travel, and assisting in the preparation and proofreading of important documents. The role requires a high level of organization and attention to detail, as well as the ability to work collaboratively with diverse teams. The Team Assistant will also play a key role in supporting events and workshops, ensuring that all logistical aspects are handled smoothly, and that all materials are prepared in advance. This position is not only about administrative support but also about contributing to the mission of IFC by enabling the team to focus on their core responsibilities and deliver impactful results.

Duties and Responsibilities:
The Team Assistant will have a comprehensive set of duties and responsibilities, including but not limited to: providing high-quality administrative support to the team, which encompasses scheduling meetings, managing calendars, and coordinating travel arrangements to ensure efficient operations; assisting in the preparation, formatting, and proofreading of documents, reports, presentations, and correspondence to maintain accuracy and professionalism; maintaining and organizing both physical and electronic filing systems to ensure easy access to critical documents and compliance with IFC record-keeping standards; supporting the planning and execution of events, workshops, and conferences, which includes logistics coordination, participant communication, and material preparation; processing and tracking expense reports, invoices, and other financial transactions in compliance with IFC guidelines and procedures; collaborating with team members to ensure timely and accurate data entry and updates in IFC systems, contributing to effective program monitoring and reporting; and proactively identifying and implementing process improvements to enhance team efficiency and align with IFC’s operational excellence goals.

Required Qualifications:
The ideal candidate for the Team Assistant position will possess a Bachelor’s degree, preferably with additional certifications or coursework in business administration, finance, or related fields. A minimum of 4 years of relevant experience in administrative support, office management, or coordination roles is required, ideally within international organizations or financial institutions. Strong organizational skills are essential, with the ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment. Excellent written and verbal communication skills in both English and French are mandatory, while proficiency in Arabic is highly desirable. The candidate should demonstrate the ability to work collaboratively in diverse teams, fostering an inclusive and respectful work environment. Attention to detail and accuracy in handling documentation, scheduling, and correspondence is crucial, as is the proven ability to maintain confidentiality and handle sensitive information with discretion. Strong problem-solving skills and adaptability to changing priorities or unforeseen challenges are also important attributes for this role.

Educational Background:
Candidates applying for the Team Assistant position should have a Bachelor’s degree in a relevant field. Additional certifications or coursework in business administration, finance, or related areas are preferred, as they will enhance the candidate's ability to perform the duties required in this role effectively.

Experience:
The position requires a minimum of 4 years of relevant experience in administrative support, office management, or coordination roles. Experience within international organizations or financial institutions is particularly valued, as it indicates familiarity with the operational standards and expectations of such environments.

Languages:
The mandatory languages for this position are English and French, as the candidate will need to communicate effectively in both languages. Proficiency in Arabic is considered a strong asset and is highly desirable, as it will facilitate better communication within the North-Africa region.

Additional Notes:
This position is a local recruitment opportunity with a term duration of 3 years. The World Bank Group offers comprehensive benefits, including a retirement plan, medical, life and disability insurance, and paid leave, including parental leave. The organization is committed to being an equal opportunity and inclusive employer, ensuring that there is no discrimination based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. The culture at the World Bank Group emphasizes a sense of urgency, thoughtful risk-taking, and empowerment and accountability among its employees.