Voluntario/a Social Champion 1

Job Posting Organization:
UNICEF Perú, part of the United Nations Children's Fund, is dedicated to ensuring that all children, adolescents, and young people in Peru have the opportunity to exercise their rights. Established to address the inequalities affecting particularly rural populations in the Andean and Amazonian regions, as well as those living in peri-urban environments, UNICEF has prioritized its presence in regions such as Ucayali, Loreto, Huancavelica, and Carabayllo in Lima. The organization focuses on the well-being and protection of the most vulnerable children in the country, emphasizing health, education, child protection, and emergency response. To sustain and expand its programs, UNICEF Peru relies on sustainable financial resources, which are crucial for operational self-sufficiency in the medium and long term. The organization has successfully maintained its income through individual donor acquisition via the Face to Face (F2F) channel, supported by specialized external agencies. This strategy is executed by trained teams with a highly commercial profile operating in public and private spaces, such as streets, shopping centers, fairs, and events, both in Lima and various regions of Peru. Additionally, itinerant trips within the country are planned to broaden the donor acquisition reach. The teams aim to raise public awareness about the urgent needs of children in Peru and invite individuals to become recurring donors. The F2F channel has proven to be an effective tool, allowing for sustained growth in the donor base, which is essential for financing UNICEF's programs and operations in the country. In this context, UNICEF Peru is implementing a pilot project in collaboration with United Nations Volunteers (UNV) under the 'Social Champion' initiative, aiming to engage committed and passionate individuals in acquiring new individual donors. The proposal includes forming a team of four fundraisers and a team leader with experience in fundraising, particularly in the F2F channel, to expand the base of recurring donors and strengthen internal team management capacity, thereby contributing to financial sustainability.

Job Overview:
The position of Voluntario/a Social Champion 1 involves generating income for UNICEF through the acquisition of recurring donations from potential donors in designated public and private spaces, events, and other locations. The primary function is to communicate UNICEF's mission and vision effectively, persuading individuals to affiliate as partners through automatic debit donations. The role requires proactive identification and engagement with potential donors in assigned areas, clearly explaining UNICEF's mission in Peru and the impact of donations. The volunteer must professionally address questions and objections from potential donors, establishing trust and securing long-term donations. Additionally, the volunteer is responsible for meeting fundraising targets, reporting progress regularly to supervisors, and maintaining detailed records of donor interactions. Participation in training and continuous improvement programs in communication, persuasion, and sales skills is also expected, along with staying updated on UNICEF's work and best practices.

Duties and Responsibilities:
The Voluntario/a Social Champion 1 will undertake several key responsibilities, including:

• Proactively identifying and approaching potential donors in assigned spaces (public areas, events, etc.).
• Clearly and concisely explaining UNICEF's mission in Peru and the impact of donations.
• Professionally responding to potential donors' questions and objections with empathy and assertiveness.
• Establishing trust with donors to secure long-term contributions.
• Closing donations and completing registration in designated tools.
• Meeting fundraising objectives and targets for new donors and donation amounts.
• Regularly reporting progress to supervisors (daily, weekly, and monthly).
• Maintaining detailed records of interactions with donors.
• Participating in training and continuous improvement programs to enhance communication, persuasion, and sales skills. 1
• Staying informed about UNICEF's work and best practices.

Required Qualifications:
Candidates for the Voluntario/a Social Champion 1 position should possess strong communication and interpersonal skills, with the ability to engage and persuade potential donors effectively. A background in fundraising, sales, or customer service is highly desirable. The ideal candidate should demonstrate adaptability, flexibility, and a commitment to UNICEF's mission. Professionalism, integrity, and the ability to work collaboratively in a team environment are essential. Experience in public speaking or outreach activities is a plus, as is a passion for social causes and community engagement.

Educational Background:
A high school diploma or equivalent is required for this position. Candidates with higher education in fields such as social sciences, communications, marketing, or related areas will be preferred. Relevant training or certifications in fundraising, sales, or customer engagement will be considered an asset.

Experience:
Candidates should have at least 1-2 years of experience in fundraising, sales, or customer service roles. Experience working in non-profit organizations or with community outreach programs is advantageous. Familiarity with the challenges faced by vulnerable populations in Peru and a commitment to social causes will enhance a candidate's suitability for this role.

Languages:
Fluency in Spanish is mandatory, as it is the primary language of communication in Peru. Proficiency in English is considered a valuable asset, as it may facilitate communication with international stakeholders and enhance the volunteer's ability to engage with diverse audiences.

Additional Notes:
The position is part-time, requiring volunteers to work 5 hours daily for 5 days a week, totaling 25 hours per week, with flexible hours including weekends. Volunteers will receive a monthly stipend of S/ 1,502.83 to cover personal expenses and transportation. An excellence allowance will be provided based on performance in meeting fundraising goals. Volunteers will also receive comprehensive medical insurance, life insurance, and opportunities for professional development through training programs. The role may require travel to other cities in Peru for events, with prior notification and additional compensation for travel expenses. Volunteers are entitled to 1.5 days of vacation per month, which can be accumulated, and must provide justification for sick leave. The position requires full vaccination against COVID-19 as per WHO guidelines, although remote volunteers are exempt from this requirement.