Senior Protection Assistant

Job Posting Organization:
The job posting organization is UNOPS, which stands for the United Nations Office for Project Services. Established in 1973, UNOPS is dedicated to helping people build better lives and countries achieve sustainable development. The organization operates in over 80 countries and employs thousands of personnel, focusing on project management, infrastructure, and procurement services. UNOPS aims to provide efficient and effective support to the United Nations and its partners, ensuring that projects are delivered on time and within budget while adhering to the highest standards of quality and accountability.

Job Overview:
The Senior Protection Assistant position is crucial for the effective management and protection environment of UNHCR-supported temporary shelters. The incumbent will oversee daily operations within these shelters, ensuring that all residents, particularly vulnerable groups such as women and children at risk, receive coordinated and rights-based support. This role involves maintaining proper documentation and adhering to case management standards, ensuring compliance with established shelter procedures and protection principles. The Senior Protection Assistant will also contribute to the development of individual case plans and follow-up actions, working closely with other UNHCR units, partners, and local authorities to facilitate timely referrals and effective service delivery. The ultimate goal is to ensure safe and dignified living conditions for all residents, thereby enhancing their overall well-being and protection.

Duties and Responsibilities:
The duties and responsibilities of the Senior Protection Assistant include overseeing the daily operations of UNHCR-supported temporary shelters, ensuring compliance with shelter procedures and protection principles, and maintaining high standards of documentation and case management. The incumbent will be responsible for developing individual case plans for residents, particularly focusing on women and children at risk, and ensuring that these plans are followed up effectively. Additionally, the Senior Protection Assistant will coordinate with other UNHCR units and partners to ensure that residents receive timely referrals to necessary services and support. This role also involves monitoring the living conditions within the shelters to ensure they are safe and dignified, and addressing any issues that may arise in a timely manner. The Senior Protection Assistant will play a key role in fostering a collaborative environment among staff, residents, and external partners to enhance the overall protection framework.

Required Qualifications:
The position requires a strong understanding of protection principles and practices, particularly in the context of humanitarian assistance. Candidates should possess excellent communication and interpersonal skills, with the ability to work effectively in a team and engage with diverse stakeholders. A solid understanding of case management processes and documentation standards is essential, along with the ability to develop and implement individual case plans. The Senior Protection Assistant should also demonstrate a commitment to upholding the rights and dignity of all residents, particularly those who are most vulnerable.

Educational Background:
Candidates for the Senior Protection Assistant position should have a relevant educational background, typically a degree in social work, international relations, human rights, or a related field. Additional certifications in protection or humanitarian assistance would be advantageous and demonstrate a commitment to professional development in this area.

Experience:
The ideal candidate should have several years of experience working in protection, humanitarian assistance, or a related field. Experience in managing temporary shelters or similar environments is highly desirable, as is familiarity with UNHCR policies and procedures. The candidate should also have a proven track record of working collaboratively with various stakeholders, including government agencies, NGOs, and community organizations.

Languages:
While specific mandatory languages are not listed, proficiency in English and French is typically required for positions within UN agencies, given their international nature. Knowledge of Arabic would be considered an asset, particularly in the context of working in Tunisia and engaging with local communities.

Additional Notes:
This position is classified under the UNOPS LICA5 category, indicating a mid-level professional role. It is not a remote position, and the successful candidate will be expected to work on-site in Zarzis, Tunisia. The role is full-time, with a target start date of January 1, 202

• The position does not require a functional clearance, and the hardship level is classified as A, indicating a low hardship environment.