Administrative Support

Job Posting Organization:
FHI 360 is a global nonprofit organization that, since its establishment, has been dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions for human development. The organization focuses on various sectors, including health, education, and economic development, and operates in multiple countries worldwide. FHI 360 is committed to safeguarding the welfare of everyone who engages with its programs and adheres to strict ethical standards to prevent abuse and exploitation. The organization employs a diverse workforce and promotes equal opportunity and affirmative action in its hiring practices.

Job Overview:
The Administrative Support position at FHI 360 involves performing a variety of administrative and office support duties essential for the smooth operation of the organization. This role requires a solid understanding of organizational and departmental policies and procedures to effectively communicate information regarding programs, functions, and services. The successful candidate will be responsible for preparing documents and reports, utilizing office technology, maintaining records, organizing files, and assisting with various administrative tasks. The position is crucial for ensuring that the office runs efficiently and that staff members receive the necessary support to fulfill their roles effectively. The Administrative Support role is based in FHI 360’s offices in Yaounde, Cameroon, and is integral to the success of the EpiC project, which aims to achieve HIV epidemic control and improve health outcomes for at-risk populations.

Duties and Responsibilities:
The duties and responsibilities of the Administrative Support position include serving as the primary point of contact for internal and external communications, reviewing data for accuracy, scheduling meetings, and managing calendars. The role involves preparing routine status reports, coordinating meetings and events, maintaining inventories, and providing administrative support for copying, faxing, and large-scale mailings. The candidate will also assist with travel arrangements, manage petty cash transactions, and handle confidential information. Additional responsibilities include drafting written responses, organizing and prioritizing information, and supporting special projects as needed. The position requires attention to detail and the ability to work independently or as part of a team.

Required Qualifications:
Candidates for the Administrative Support position should possess an Associate's Degree or an international equivalent in Business Administration or a related field, with a Bachelor's Degree preferred. A minimum of 3+ years of relevant experience is typically required, along with proficiency in Microsoft Office applications such as Word, Excel, and PowerPoint. Previous experience working for a non-government organization (NGO) is highly desirable. Excellent written and verbal communication skills are essential, as is the ability to coordinate and prioritize tasks effectively in a fast-paced environment.

Educational Background:
The educational background required for this position includes an Associate's Degree or an international equivalent in Business Administration or a related field. A Bachelor's Degree is preferred, indicating a higher level of education and understanding of business principles and practices relevant to the role.

Experience:
The position requires a minimum of 3+ years of relevant experience in administrative support or a similar role. Candidates should have a proven track record of effectively managing office tasks, supporting staff, and maintaining organizational efficiency. Experience in a non-governmental organization (NGO) setting is considered a significant advantage, as it demonstrates familiarity with the unique challenges and requirements of such environments.

Languages:
Fluency in both French and English is preferred for this position, as the role may involve communication with diverse stakeholders and partners. Proficiency in these languages will enhance the candidate's ability to perform effectively in a bilingual work environment and engage with various communities served by the organization.

Additional Notes:
This job posting outlines the primary duties and responsibilities associated with the Administrative Support position but does not limit the tasks that may be assigned. The role is subject to management review and may evolve over time. FHI 360 is an equal opportunity employer and is committed to safeguarding against abuse and exploitation in its programs. The organization conducts thorough screening checks for all employment offers, including reference and criminal record checks. FHI 360 offers a competitive benefits package and promotes a healthy work/life balance for its employees.