HR Associate, Client Services

Job Posting Organization:
The United Nations Population Fund (UNFPA) is the lead United Nations agency focused on ensuring that every pregnancy is intended, every childbirth is safe, and every young person's potential is fulfilled. Established in 1969, UNFPA operates in over 150 countries and territories, employing thousands of staff members dedicated to advancing reproductive health and rights, gender equality, and sustainable development. The organization is committed to addressing complex global challenges through its strategic plan for 2026-2029, which aims to accelerate the implementation of the Programme of Action from the International Conference on Population and Development (ICPD) and achieve the Sustainable Development Goals by 203

• UNFPA's mission is pursued through four interconnected outcomes: ending unmet needs for family planning, preventing maternal deaths, eliminating gender-based violence, and adapting to demographic changes through evidence-based policies.

Job Overview:
The HR Associate, Client Services plays a crucial role in providing administrative support throughout the employee lifecycle within the Regional and Country Offices. This position involves collaborating closely with the HR Business Partner (HRBP) and Regional HR Analyst/Specialist to deliver high-quality HR services and programs. The HR Associate will be responsible for managing recruitment processes, onboarding and offboarding staff, maintaining HR data, and supporting performance management practices. The role requires a proactive approach to ensure compliance with UNFPA policies and effective communication with various stakeholders. The HR Associate will also contribute to the development and implementation of HR strategies and initiatives that align with the organization's mission and goals.

Duties and Responsibilities:
The HR Associate will be responsible for a wide range of duties, including:

• Providing HR administrative support for recruitment management processes, including organizing vacancy announcements, interview logistics, and document management for both internationally and locally recruited staff.
• Assisting in the onboarding and offboarding processes, ensuring compliance with HR policies and providing orientation to new staff.
• Maintaining HR files and records securely and confidentially, while collecting and analyzing HR data to inform decision-making.
• Supporting the implementation of performance management practices and facilitating learning and development initiatives.
• Administering HR Client Services by providing information on HR strategies and processing various HR-related correspondence.
• Managing the lifecycle of Individual Consultants, ensuring adherence to UNFPA policies and guidelines.
• Providing logistical support for learning and development activities and coordinating training needs assessments.
• Participating in meetings and events, taking minutes, and ensuring successful execution of HR initiatives.

Required Qualifications:
Candidates must possess a combination of education and experience to qualify for this position. A secondary education with six years of relevant experience is required, while a university degree in HR, Business, Public Administration, or a related field with three years of relevant experience is desirable. Specialized certification in HR is also considered an asset. Candidates should have a strong understanding of HR policies and functions, experience in providing HR services such as recruitment and performance evaluations, and familiarity with web-based management systems. Proficiency in office software packages, particularly MS Word and Excel, is essential.

Educational Background:
The educational background required for this position includes a secondary education as a minimum. A university degree in Human Resources, Business Administration, Public Administration, or a related field is preferred but not mandatory. Specialized HR certification is desirable and can enhance a candidate's qualifications.

Experience:
The HR Associate position requires a minimum of six years of progressively responsible HR and/or administrative experience at the national or international level. Alternatively, candidates with a bachelor's degree may qualify with a minimum of three years of relevant experience. Experience in an International Non-Governmental Organization (NGO) or the United Nations system is highly valued, as is familiarity with HR policies and practices.

Languages:
Proficiency in both written and spoken Spanish and English is mandatory for this position. Knowledge of other official UN languages, particularly Portuguese, is considered desirable and can enhance a candidate's profile.

Additional Notes:
This position offers an attractive remuneration package, including a competitive net salary, health insurance, and other benefits. UNFPA promotes a work environment that values gender equality, diversity, and integrity, and encourages applications from women, LGBTQIA+ individuals, minority ethnic groups, indigenous populations, and persons with disabilities. Reasonable accommodations may be provided for applicants with disabilities to support their participation in the recruitment process. The organization emphasizes equal opportunities in terms of appointment, training, compensation, and selection for all candidates, regardless of personal characteristics. Selection and appointment may be subject to background checks, medical clearance, and other administrative requirements. UNFPA does not charge any fees in connection with the application or recruitment process.