General Services Specialist

Job Posting Organization:
The World Economic Forum is an international organization dedicated to improving the state of the world through public-private cooperation. Established with the mission to engage political, business, and other leaders of society, the Forum aims to shape global, regional, and industry agendas. It operates from its headquarters in Geneva, Switzerland, and is known for its influential gatherings and initiatives that bring together diverse stakeholders to address pressing global challenges.

Job Overview:
The General Services Specialist plays a crucial role in ensuring the smooth operation of the World Economic Forum's headquarters in Geneva. This position involves overseeing various administrative and operational tasks that are essential for maintaining the functionality of the office environment. The General Services team is responsible for managing the organization's extensive facilities, which include two buildings, several villas, and grounds that accommodate around 1000 employees. The Specialist will be expected to provide support in areas such as facility management, audio-video support, and mailing and printing services, contributing to the successful execution of major events hosted at the Forum's headquarters.

Duties and Responsibilities:
The General Services Specialist will be tasked with a variety of responsibilities that include: 1. General Administration: Managing the administration of different services within General Services, including mailing, vendor management, invoice processing, and office supplies inventory management. 2. Facility Management: Addressing minor technical issues as they arise, assisting with office relocations, and supporting building maintenance and service provider contracts. 3. Audio-Video Support: Overseeing the setup of meeting rooms and ensuring that all meeting and common spaces are equipped and functioning properly, particularly for videoconferencing and other technological needs. 4. Mailing and Printing: Providing operational support for daily activities and playing a key role in the successful delivery of major annual events, such as the Global Shapers, Young Global Leaders (YGL), and Annual Meeting (ALM) gatherings.

Required Qualifications:
Candidates for the General Services Specialist position should possess a minimum of 3 years of experience in office operations and/or general services, with a strong preference for those who have experience in facility management. The ideal candidate should demonstrate a proactive and autonomous work ethic, with the ability to prioritize multiple tasks effectively. A positive, results-driven, and service-oriented mindset is essential, along with strong written and verbal communication skills in both English and French. Proficiency in MS Office applications is also required to perform the duties of this role efficiently.

Educational Background:
While the specific educational background is not explicitly stated, candidates are typically expected to have a relevant degree or equivalent experience in fields related to office management, administration, or facility management. A background in business administration or a related discipline may be advantageous for this position.

Experience:
The position requires a minimum of 3 years of relevant experience in office operations and general services. Experience in facility management is considered a strong asset, indicating that candidates should have a solid understanding of the operational aspects of managing office environments and facilities.

Languages:
Fluency in both English and French is mandatory for this position, as strong communication skills in these languages are essential for interacting with diverse stakeholders and ensuring effective service delivery. Additional language skills may be considered a plus but are not explicitly required.

Additional Notes:
The job is based in Geneva, Switzerland, and involves full-time responsibilities within the General Services team. The World Economic Forum emphasizes a collaborative and service-oriented work culture, encouraging candidates who are adaptable and able to perform under pressure. The organization is committed to fostering a diverse and inclusive workplace, and it values individuals who are driven to make a positive impact on the world.