Administrative Support

Job Posting Organization:
The International Civil Aviation Organization (ICAO) is a specialized agency of the United Nations established in 194

• Its mission is to promote the safe and orderly development of international civil aviation throughout the world. ICAO has a membership of 193 countries and works with various stakeholders in the aviation industry to establish global standards and regulations. The organization is committed to enhancing gender equality and the advancement of women, aligning with the UN Sustainable Development Goal
• ICAO operates in multiple countries and has a diverse workforce dedicated to improving aviation safety and efficiency.

Job Overview:
The position of Administrative Support within the Air Navigation Bureau (ANB) at ICAO involves providing comprehensive administrative and logistical support to the Air Traffic Management (ATM) Section. The incumbent will be responsible for monitoring and managing tasks related to the ATM work programmes, ensuring efficient tracking of urgent and outstanding tasks. This role includes supporting the planning and scheduling of ICAO meetings, producing and reviewing documentation, and providing administrative support for expert groups within the ATM Section. The position requires a proactive approach to assist in the preparation of technical manuals and other documents, as well as liaising with various stakeholders to ensure smooth operations. The successful candidate will play a crucial role in supporting ICAO's mission to enhance global aviation safety and efficiency.

Duties and Responsibilities:

• Contributes to the management and monitoring of tasks of ATM work programmes, achieving results such as monitoring task progress and maintaining efficient tracking of urgent and outstanding tasks related to ATM work programme and working papers; supporting the planning and scheduling of ICAO meetings that the ATM Section is responsible for (conferences, symposia, and expert group meetings, etc.).
• Contributes to the production of documentation and reviews, proofreading and editing all documents originated from the ATM Section, achieving results such as drafting correspondence ensuring accuracy and conformity to the highest organizational standards.
• Provides administrative/logistical support for the management of the expert groups of the ATM Section, achieving results such as providing logistical and administrative support to the expert groups, processing and managing membership changes, and assisting Secretaries of the expert groups in maintaining their websites.
• Provides technical and administrative support to the ATM work programme, achieving results such as monitoring correspondence to/from the ATM inbox, supporting C/ATM by tracking task progress, and managing the Wake Turbulence Encounter Reporting (WTER) portal.
• Provides administrative support for pre-meeting/event preparations, achieving results such as assisting in the preparation of conferences/workshops/symposia organized by the ATM Section and coordinating logistical arrangements for related events.
• Performs other related duties as assigned.

Required Qualifications:
Essential qualifications include a High School Diploma or equivalent, with a minimum of five years of experience in office administrative procedures and practices. Candidates should have experience in the use of office automation techniques and contemporary software, particularly in Microsoft Word, Excel, SharePoint, and PowerPoint. Experience working in an international or culturally diverse work environment is also essential. Desirable qualifications include a diploma of college studies or a first-level university degree in public or business administration or a related field, along with training or certification in public or business administration and office automation.

Educational Background:
The educational background required for this position includes a High School Diploma or equivalent as essential. A diploma of college studies (DEC) or a first-level university degree in public or business administration or a related field is desirable. Completion of training or certification in public or business administration, office automation, and proficiency in contemporary software such as Microsoft Word, Excel, SharePoint, and PowerPoint is preferred.

Experience:
The position requires a minimum of five years of professional experience in office administrative procedures and practices. Candidates should have experience in using office automation techniques and contemporary software, particularly in Microsoft Word, Excel, SharePoint, and PowerPoint. Experience in an international or culturally diverse work environment is essential, while experience in website design, project initiation and management, and organizing global or regional events is desirable.

Languages:
Fluent reading, writing, and speaking abilities in English are essential for this position. A working knowledge of any other language of the Organization (Arabic, Chinese, French, Russian, Spanish) is considered desirable and beneficial for the role.

Additional Notes:
This position is to be filled on a fixed-term basis for an initial period of three years, with the first year being probationary for external candidates. Applicants must be either Canadian citizens or Permanent Residents of Canada to be eligible for this position. ICAO staff members are expected to conduct themselves in a manner befitting their status as international civil servants and are subject to the authority of the Secretary General. The organization offers an attractive benefits package in accordance with the policies of the International Civil Service Commission (ICSC). The statutory retirement age for staff entering or re-entering service after January 1, 2014, is 6

• The net base salary for this position is CAD $51,045 per annum.