Program Consultant, Health Care

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Position Title: Program Consultant, Health Care
Location: Portland, Remote
Country: United States
Deadline Date: Not specified

Job Details

Job Posting Organization:
The American Heart Association (AHA) was founded in 1924 and has since made significant strides in reducing cardiovascular disease deaths by half. The organization is dedicated to addressing the most pressing health challenges of today and is committed to ensuring a healthier future for all. With a diverse workforce and a focus on equity and inclusion, AHA operates across multiple states and has a strong presence in various healthcare sectors. The organization emphasizes work-life harmonization and provides numerous resources for employee development and support.

Job Overview:
The Program Consultant, Health Care position at the American Heart Association is a pivotal role aimed at enhancing the quality of care for patients suffering from cardiovascular diseases and strokes. This position involves working closely with various healthcare facilities, including hospitals and outpatient settings, to implement and deliver essential programs and services. The consultant will engage with clients to educate them on best practices, facilitate compliance, and optimize the value of the programs offered. The role is designed for individuals who are passionate about making a difference in healthcare and are skilled in relationship building and program management. The position can be home-based, with preferred locations including California, Washington, Oregon, Utah, Montana, and Arizona.

Duties and Responsibilities:
The primary responsibilities of the Program Consultant include:

• Implementing quality improvement programs aimed at enhancing care for patients with cardiovascular conditions.
• Engaging with healthcare clients to deliver program services, including data collection and quality improvement consultation.
• Collaborating with hospital teams to identify compliance issues and facilitate program participation.
• Building and maintaining relationships with physician champions and key stakeholders within healthcare organizations.
• Working with state health departments and regional authorities to improve cardiovascular care systems.
• Documenting activities and interactions in customer relationship management tools, ensuring effective communication with the Director of Health Care Quality.
• Traveling up to 10% for local and overnight engagements as necessary.

Required Qualifications:
Candidates must possess a Bachelor’s Degree or equivalent work experience, along with a minimum of three years of relevant experience in healthcare settings. Experience in acute care hospitals, particularly in clinical quality or process improvement projects, is essential. Familiarity with Systems of Care and proficiency in advanced Microsoft Office applications, particularly PowerPoint, Word, and Excel, are also required. Strong interpersonal skills and excellent oral and written communication abilities are critical for success in this role.

Educational Background:
A Bachelor’s Degree in a relevant field is required, with equivalent work experience considered. Additional certifications such as Certified Professional in Healthcare Quality or Certified Health Education Specialist are preferred but not mandatory. A clinical degree may also be advantageous for candidates.

Experience:
The position requires at least three years of relevant work experience, particularly in roles that involve direct engagement with clinical quality improvement initiatives or national programs focused on cardiac or stroke care. Candidates should have a proven track record of working in acute care settings and managing quality improvement projects effectively.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for communication within the organization and with clients. Additional language skills may be beneficial but are not explicitly required.

Additional Notes:
This is a full-time position with a salary range of $70,000 to $90,000, commensurate with experience. The American Heart Association offers a comprehensive benefits package, including medical, dental, and vision insurance, retirement plans with employer matching, and paid time off. Employees are encouraged to pursue professional development opportunities, including tuition assistance for further education. The organization promotes a culture of work-life harmonization, providing at least 16 days of paid time off annually, increasing with seniority, and 12 paid holidays each year. The AHA is committed to diversity and inclusion in its workforce and workplace culture.