Assistant(e) technique en Ressources Humaines et de l'Administration

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Position Title: Assistant(e) technique en Ressources Humaines et de l'Administration
Location: Dori
Country: Burkina Faso
Deadline Date:

Job Details

Job Posting Organization:
The Norwegian Refugee Council (NRC) is an independent humanitarian organization that assists individuals forced to flee their homes due to crises. Established to provide emergency and long-term support, NRC operates in over 31 countries, delivering aid to millions of people annually. The organization advocates for the rights of displaced individuals and runs NORCAP, a global provider of expertise aimed at enhancing the capacity to prevent, prepare for, respond to, and recover from crises. Additionally, NRC manages the Internal Displacement Monitoring Centre in Geneva, which is recognized as a leader in reporting and advocating for internally displaced persons. NRC is committed to diversity in its workforce, promoting equal opportunities across various demographics including age, gender, ethnicity, nationality, and physical ability.

Job Overview:
The position of Assistant(e) technique en Ressources Humaines et de l'Administration involves supporting the implementation of administrative and human resources functions in accordance with the action plan. The role requires assisting in the maintenance of personnel records, including contracts, leave, illness, evaluations, and ensuring proper archiving. The assistant will provide support in recruitment processes as needed, which includes advertising positions, filling out applications, inviting candidates, and organizing interview venues. Additionally, the role entails following administrative procedures for expatriate staff, managing guest house operations, overseeing daily work of cleaning staff, and monitoring utility provisions such as electricity and water bills. The assistant will also be responsible for receiving, distributing, and recording emails, documents, and reports related to HR, administration, and finance, while welcoming and orienting visitors at the NRC office. Monthly reporting for HR and administration will also be part of the responsibilities.

Duties and Responsibilities:

• Assist in the implementation of administrative and HR support functions according to the action plan.
• Help update personnel files and records, including contracts, leave, illness, evaluations, etc., and ensure proper archiving.
• Provide support in recruitment processes as needed, including job advertisements, application filling, candidate invitations, and organizing interview locations.
• Follow administrative procedures for expatriate staff, including obtaining necessary documentation, visas, etc.
• Assist in managing the guest house.
• Support the daily monitoring of cleaning staff's work.
• Monitor utility provisions (electricity, water bills, office supplies, subscriptions, etc.).
• Receive, distribute, and record emails, documents, and reports, including HR, administrative, and financial documents according to procedures.
• Welcome and orient visitors at the NRC office. 1
• Assist in preparing monthly reports for HR, administration, and other interfaces.

Required Qualifications:

• At least a DTS or BTS in Human Resources Management, Law, Administration, or a related field in social sciences.
• Minimum of two (02) years of professional experience in human resources and/or administration management.
• Previous experience working in complex and volatile humanitarian/recovery contexts or within international organizations/NGOs.
• Proven results in fulfilling the responsibilities of the position.
• Ability to work within a multicultural organization with members from diverse cultures and backgrounds.
• Knowledge of the context in the intervention areas of NRC (Dori, Djibo, Gorom-Gorom, Seba, Gorgadji) is an asset.
• Proficiency in spoken and written French.
• Good knowledge of Word, Excel, PowerPoint, Teams, Skype, and internet usage.
• Ability to communicate effectively in front of varied audiences.

Educational Background:
The educational background required for this position includes at least a DTS or BTS in Human Resources Management, Law, Administration, or a related field in social sciences. This educational foundation is essential for understanding the complexities of human resources and administrative functions within a humanitarian context.

Experience:
The position requires a minimum of two years of professional experience in human resources and/or administration management. Candidates should have prior experience working in humanitarian or recovery contexts, particularly in complex and volatile environments, or within international organizations or NGOs. Proven results in fulfilling the responsibilities of the role are essential, as well as the ability to work effectively in a multicultural organization.

Languages:
The mandatory language for this position is French, with a requirement for proficiency in both spoken and written forms. Knowledge of additional languages may be considered an asset but is not explicitly stated as a requirement.

Additional Notes:
The position is a national role based in Dori, Burkina Faso. Employment with NRC may involve working in regions that present considerable health, safety, and security" style="border-bottom: 1px dotted #007bff !important;">security risks. NRC has established procedures to mitigate known risks, but it is important to acknowledge that not all risks can be eliminated. The organization emphasizes its commitment to equal opportunities and aims for diversity in its staffing.